PawradeReviews of pawrade.com

Hello, my name is Alyssa and I am the proud owner of a 15 week old goldendoodle, Gina! I adopted her from a breeder in Missouri. I submitted my payment on Monday, and on tuesday morning I was told by Peter (from Pawrade) that I would have more information to come, would have my puppy in about 2 weeks and that if I needed anything he would get it for me. Twice I asked him for pictures of the parents, never received them. Once asked for picture of the parents from the breeder, never received any. I asked Peter a few more questions, and never received any direct answers they were all relative. On tuesday night at about 10pm I got a text from the breeder saying my puppy would be on the way tuesday, with no time estimate. on wednesday at 3pm i was told she would be there thursday morning between 9-10am leaving me with little to no time to prepare my schedule. When I asked if the breeder would work with my schedule they said no and that they would have to re-deliver her two weeks later. To this date I have never received pictures of the parents. However, all is well I have the puppy but the delivery process was nightmarish and difficult to work with. Now, for the diagnosis. I was told by Pawrade to give me puppy Nutrical for few days after she arrived. I was prepared with this, however when she was delivered, I was given a second liquid that was to “help her adjust for the next few days” and was to give her this unknown pink liquid for five days. I immediately called my vet and ask what it was for, and after them clarifying it was for a parasite I told them I had no knowledge that she was sick. The vet explained that if she had diarrhea to stop the antibiotic, which she did and so I stopped. Four days later, and she was still having non-stop diarrhea that was an unhealthy color. I immediately took her to the vet, tested her stool, and it can back that she did in fact have antibodies for a parasite. As an avid dog lover, this broke my heart. If I knew she was sick, I would’ve still taken her but took her to the vet right away instead of letting her be in pain for four days because I was told by the breeder that diarrhea would be normal for a few days. Please be careful when discussing your puppy the the breeder, and hopefully your experience will be better than mine.

Don’t feel safe using Pawrade - very susceptible to scams… Pawrade does not conduct visits to breeders and having a registration does not mean you are getting a dog that does not come from a bad situation- puppy mill or backyard breeder. We were issued a refund after we were told that we could not pickup our puppy at the breeder’s home. Reputable breeders are proud of their setup. We ended up turning around and heading back home after being told we had to pick up the dog in a Hardee’s parking lot. Turns out that a quick Google search revealed the following about the breeder I was about to meet. I replaced identifying details the report issued from the Humane Society to just say THE BREEDER - THE BREEDER was repeatedly found with sick or injured dogs yet had no proof of veterinary care for their issues; inspector found mother dog with “prominent ribs” nursing puppies. Between August and October 2017, state inspectors found several veterinary care issues at a kennel owned by (THE BREEDER) On Aug. 8, 2017, a state inspector and a district veterinarian found two dogs, a mastiff and a Shiba inu, that the licensee could not provide documentation for regarding treatment for their poor health and/or injuries. The mastiff, named Sasha, was found with “prominent ribs” and pelvic bones, and was housed with her two nursing puppies. The licensee claimed to be treating the dog with a homemade concoction and supplementing her food, yet could not provide documentation of the treatments. The second dog, a Shiba inu, was found to be lame on one of her front legs. When the vet examined closely, she saw that the surface of one of the pads was injured, with an exudate (seeping fluid) on the surface of the paw and between two toes. No documentation of consultation with a veterinarian or veterinary treatment was available. Issues with sick dogs continued in October 2017 when the veterinarian returned with the inspector and found a black and white female schnauzer with discharge in both eyes. Again, the licensee was unable to provide documentation regarding the eye issue or prove that they had consulted with the kennel’s attending veterinarian. Another vet care issue noted at the October inspection was a repeat violation for inability to completely follow the parasite protocol from their written program of veterinary care (also cited in August 2017). THE BREEDER advertises puppies on the AKC marketplace, on the kennel’s own website and on sites such as NextDayPets and PuppyFind.com. 34 © The Humane Society of the United States, 2018 Pawrade says they are doing the work to make sure there are no deceptive practices with their breeders - they seemed genuinely surprised that I found what I did on Google. I have a hard time believing that they didn’t know this already. When I brought it up, Everyone I talked to claimed to be new and that I was an exception. Don’t believe it. Find an actual reputable breeder. Put yourself on a waiting list. Don’t use this service. It is not what it claims to be. Updated to Respond to Pawrade -- The breeder you connected me with is on a list published by the Humane Society called the Horrible Hundred from 2018. And about USDA registration- USDA registration for dog breeders and inspections are not an indicator of a trusted breeder. This was from the Humane Society's website: The USDA is responsible for ensuring the health and welfare of dogs raised for commercial sale “sight unseen,” which means the agency licenses and inspects commercial dog breeders who sell puppies through pet stores, brokers, by mail and online. But the lack of meaningful USDA enforcement at puppy mills has led to complaints of sick puppies and cruel conditions, and, as the HSUS has documented every year in their Horrible Hundred reports, the USDA often fails to take strong action against breeders who keep dogs in unacceptable conditions, or who fail to obtain a license at all. Don't trust Pawrade -- you aren't getting what they claim. Don't think because they mention the USDA registration that this means anything. It is a distraction to make you feel safe getting a dog from them when you aren't.

We absolutely love our puppy. Unfortunately his first vaccines were administered by the breeder (the manufacturer does not guarantee their product when this happens), then he was transported by Williams puppy carrier in a small van with 24 pups total. He came from Missouri and we are in California. His trip took three days. Needless to say, on day 13 he was taken to the vet and tested positive for parvovirus. He spent 12 days hospitalized and we now have an $18,600 vet bill. He’s still recovering and we are still hopeful. I’m beyond speechless in the handling of my pup and the suffering he’s gone through. We filed a claim and are waiting. Will definitely keep everyone updated. I’ve called and emailed my point of contact and have been ghosted. I see your reply and our vets (he’s gone to two cause he had to be transported ) said it’s within the timeline. 14 days is in the timeline of exposure to symptoms. He was is a van for 3 days… Top that with vaccines that are not guaranteed by the manufacturer because of how they were administered. Buyer BEWARE!!! 8/21/2021 Editing to add I still have not heard back from what other documents or information they need. I’ve left messages and no one has called me back (Morgan was my point of contact) and I was sent a message that I would hear back from her and never did. Please do not opt for the transport company as this is where it seems he contracted parvo. The driver said she took him out a few miles before our home and he was running around the van (I would think so after 3 days of traveling). Not sure how you can bleach (since that’s the only thing that kills parvo) a van in transit with lots of pups. Please pick up your pup yourself!!!! Also, we are we starting all vaccines because they were compromised and we can’t risk him getting distemper since it’s a combo vaccine.

I’m very disappointed the puppy I received was not in fact the puppy I picked from. The color of the puppy was much darker face different ears longer as cute as she is but the dog I received just wasn’t the one I paid nor picked from I’ve left messages via phone and computer. They also said she was microchipped yet I received no number for her. The fact that I didn’t get the correct puppy is a HUGE problem!

I was pretty much told by Jen, the owner of Pawrade and her relative Morgan who helped with the process. They also seem to play good cop/bad cop. I could not have a refund after I was told the dog had an umbilical hernia which was touted as a “small problem” by people that are not even medical professionals. I was told that upon a condition I could cancel and have a refund being that I’m a first time owner and don’t want to fall into a money pit. May I add this was the day before Mason was supposed to be shipped. I cancelled right away and was never told by Morgan about a voucher which is what they want to offer me instead of a refund. I already bought a dog and have no need for this. Nobody suffers but me, I just wanted to warn others to tread with caution and use an Amex to purchase the dog if you dare.

I went through pawrade thinking they were completely legit. I did get my puppy and everything went perfect with the air nany no issues. Right when I got home I realized I had gotten paperwork for a female dog when I had a male dog. I had no medical paperwork to take to appointment. I had no record of any vaccines or rabies shots. I called immediately and they said they were working on it. The flight info for the dog was even for a female dog. After daily emails and calls I got only run around responses. Even contacted the breeder and only recieved an apology. No paperwork for the actual male dog. I was promised prior to the first puppy appt. I'd hear back and heard nothing.

Throughout the entire process we had trouble! Then when we chose to go pick up our pup she came with none of the things such as food that they said she would. The breeder was not surprised and expressed she has issues with them too. Luckily she was from the meet up area and directed us where to get food for the 9 hr trip home. Took her to the vet once home and they said she’ll need corrective surgery because she can’t breath…. Pawrade refuses to honor her health guarantee saying she had a clean bill of health… so within 36 hours she developed closed nostrils and breathing issues??? A friend tried to purchase a boy pup from the same litter and after being warned… the pup surprisingly came down with heart failure and was no longer available. Odd huh? I’m just glad we were able to warn someone to challenge the “clean bill of health” before they got their hopes up and pockets drained!! Someone is lying. Don’t trust this company! Seeing as this doesn’t allow me to reply, the following is my response: When asked what health issues we could run into (as we have only ever owned pitbulls) we were told verbatim “there will be no issues as she has a clean bill of health” … and it’s equally ironic that once i started speaking our truth the rest of “caras” litter started coming up with health issues making those purchases null and void. I would be happy to provide names of all involved to include vets, customer care, and even other people who attempted to buy from this litter with documentation to back it all up. Or would that review get deleted like the last one did? Response 2: This being my “first trust pilot review” has nothing to do with the fact that half of the little had health issues to include respiratory and cardiac issues. The only one scamming anyone is you guys allowing a breeder to pass off puppies as healthy and charging thousands of dollars for them. At no point have i asked for my money back nor asked to return my dog. I simply asked of you guys to keep your word as you claim to do. Again shall i provide names? Documentation, ss? For goodness sake just admit you have a faulty breeder at the very least. Jessica did none of what you guys claimed she would and has had multiple pups from the same litter come down with PREEXISTING health issues. So now because of that i have to pay thousands more for an already $4,000 dog. Please explain to me how someone is trying to “get over on you” or scam you. I am just beyond heart broken that i thought i was dealing with an honest company and breeder yet it’s been a terrible experience for multiple people with the same breeder….. the most recent example…ask Jessica why the puppy “max” ended up not going home to his buyers….. HEALTH ISSUES. Thank God someone encouraged a second vet visit/opinion. But i digress, i refuse to continue to go back and forth with a company that protects breeders who clearly aren’t honest. As stated in other reviews…. I’ll just allow the BBB to finish their investigation and continue ensure none of my friends or family get taken for a sucker. As for my “first trust pilot review” 😂 guess your company shouldn’t keep sending out emails through companies wanting reviews and i wouldn’t feel the need to continue to tell the world about my awful experience.

**** PAWRADE CLAIMS WE DID NOT HAVE CONTACT AND THAT THIS NOT A REAL POST. WE WERE IN CONTACT FOR ABOUT 3 WEEKS. THE DOG I WAS LOOKING IS NAMED AMOS. LISTED AS AN AKITA. WE WOULD 31-32 WEEKS OLD BY NOW. I COPIED AND PASTED JUST ONE PIECE OF AN EMAIL CONVERSATION WITH CUSTOMER SUPPORT AFTER I CAUGHT ON TO THE SCAM. AND YES I CURRENTLY HAVE 4 EMAILS: REGULAR ONE, JUNKMAIL/SPAM, JOBHUNTING, ONLINE DATING, BILLS - SORRY I EMAILED YOU FROM MY JUNK/SPAM ONE PAWRADE, WHERE I THINK YOU BELONG. ---------- Forwarded message --------- From: 409gmail.com> Date: Wed, Jun 9, 2021, 10:12 AM Subject: Re: Pawrade.com Customer Support Request To: Pawrade Support supportpawrade.com> But selling an Akita as purebred that actually isn't is not ethical at all. In any sense. AND could be classified as false advertising which is very much illegal. And illegal things are most definitely not ethical. And I do have where I am told Amos is pure.... See the issue? On Wed, Jun 9, 2021, 9:33 AM Pawrade Support supportpawrade.com> wrote: I believe your idea of legitimacy in breeding my be a bit different than ours. We do not require registration on all the pups. This is based on the breeder. We do have designer breeds that will not qualify for AKC and although this is a pure breed, we hold the same standards that the registration does not have to be specific nor required. We vet out our breeders to A. ensure they are not scammers and B. ensure they have good environments they are raising these puppies in. Here is our pledge. I was planning on spending around $4000 including shipping on a "purebred" 30 week old pup. I was told by the pawrade rep he was older because the breeders had initially wanted to keep him - it was either to show or breed him - I don't remember why. I took a couple weeks to think about and look at other placea but I decided to move foward. When I messaged the rep asking if he was still available I got this feeling I should look for THIS pup somewhere else. And I found him. Listed at either 4 or 5 weeks. AND with a different breed; making him not pure. Why him I paying $4000 for a mutt with no AKC papers? AND on the other site he was only listed at $1500. When I messaged the rep I wanted an explain why the same dog was cheaper elsewhere, why I was told he was pure, and why was I told was an older because his was going to be kept if I found him elsewhere at like 5 weeks? The rep told me breeders could post anywhere at the same time and they weren't a verified post and to "use caution" on the other site. But it WAS a verifed profile with a spotlight account. I thanked him for his time and tole him I no longer trusted the company. I THEN reached out to customer service and asked how theh screened their breeders? How they verified pedigree? The extensive screening is no real screening and they don't verify pedigree. When I said that was false advertising because that particular dog os NOT pure, all communication suddenly stopped... I have since bought an AKC registered pup. She's super cute.