PawradeReviews of pawrade.com

I recently picked up a Pomeranian puppy from Posh Puppies Indiana through Pawrade. I spent time and money to fly out there, not to mention the $2000 for the pup. I was met at the airport by a "nanny" in a pick up truck - this guy, who knew nothing about the dog, who had me signing paperwork on the hood of his truck in 25° weather, snowing, with a damp puppy (from just being bathed!). So unprofessional, I have no words. In addition, the puppy looked absolutely NOTHING like the dog I had seen on Pawrade. This pup was tan, underweight, with skinny legs and little out turned feet - nothing like the dark, fluffy, straight legged puppy posted on line. I took her, of course, and already love her dearly. But I truly feet like this was a scam, a bait and switch, if you will, and so far, nearly 2 weeks later, Pawrade has done nothing but put me off in addressing this situation. I would warn people to be very careful with this method of purchasing a dog - I never met the breeder, and when I did talk briefly to her on the phone from the airport, there were a lot of excuses why my puppy looked so different - all of them questionable. It does not make me happy to write this, but this whole experience has just been so terribly upsetting, I felt like I had no choice.

I spent thousands on a dog but in a few days they developed Giardia and Cryptosporidium. Parasites are not endogenous in dogs but develop from poor hygiene practices from places like puppy farms. I should have paid attention to the poor reviews because they don't visit all the breeders so you don't know if you are really dealing with a reputable breeder.

I had a great experience buying a puppy through pawrade at first but I am very disappointed with the breeder. Back in June 2021 I was looking into getting a small to medium sized pomsky and was told by a breeder her puppy would be no more than 30 lbs. I purchased the puppy and was so excited for myself and my 3 young kids. My puppy is now 8 months old and 52 lbs... I have a hard time handling the dog since I am 93 lbs and not very strong and I do not have the living situation for a large dog. He is too big to play with my young kids and they were the main reason I got a puppy. I tried reaching out to the breeder for help and advice and she never got back to me. I tried reaching out to who I worked with through pawrade and he said he would also try reaching out to her. I sent an email to customer service and still nothing. I am beyond frustrated that I was lied to and mislead by the breeder and no one will contact me. I spent over $3,000 for a puppy that is not what I was looking for. I am very disappointed and would never go through pawrade again. *Thank you for replying. Who I worked with to purchase my puppy was amazing and I did say he got back to me when I reached out to him but I also emailed customer service asking for someone to contact me and never heard back. I was very mislead and if I was told by the breeder that he could have been on the larger size I would not have purchased him as I do not have the living situation for a large dog and it is not fair to my dog. I would really appreciate it if someone could please contact me at my phone number I provided. Thank you.

Dog was in poor shape and had hook worms the delivery people did not communicate well and were way late

Pawrade and PetPay are a bunch of cheats looking to make a quick buck and falsely advertising puppies. Less than 3 weeks ago (On Oct 11, 2021), I bought two puppies from Pawrade.com and Petpay in the total amount of $6,000 ($2600 each puppy + $550 delivery for each.) My experience is with one of the puppies who was advertised as a healthy 4lbs Toy Poodle with no health problems and the whole fancy promises going the whole 9 yards. The pups were fully-paid on October 11 (No questions asked and no bargaining) and delivered to me on October 22 in New York City. On October 23, as required by the contract with Pawrade and PetPay, a certified DVM examined the puppy. The examination revealed that the puppy was barely 2lbs (1.96lbs) with health problems (including Ear Mites), incomplete vaccinations (which Pawrade,com and Petpay.com claim are 'optional'), and in poor hygiene. Upon contacting Pawrade and Petpay teams informing them about the situation while providing certified copies of the records, I was given a callous response – stating the weights on pawrade.com and petpay.com's listings are “approximate” and not covered in their guarantee. As of yesterday, I got another lame email saying I was being issued a refund for "$38" for the ear mites ( for 1 pupp - they forgot about the other one who too had them.) I started the due legal recourse with my credit card company and had to withdraw the process voluntarily. My younger brother has been diagnosed with stage 3 pancreatic cancer and an estimated 6 months to live at the best. Between dealing with the situation and running around arranging for hospice care, I do not have the time to spend with the credit card lawyers despite having all the paperwork to prove the case of pawrade.com and petpay.com cheating me of $6,000. While I know going to local pet shops and finding breeders is a pain. But please note that pain is well worth it over being susceptible to thugs like pawrade and petpay. I have to live with my decision - take care of the puppy to my best ability knowing he may not be with us for long given his weight by not 1 but 2 separate DVMs here in New York City. I am taking the time and pain to write this so you are informed ahead. I did not have the privilege less than 3 weeks ago when I made the purchase. We all know that the thugs at Pawrade and Petpay will find a way somehow or the other to sell people smoke screens even if it is at the cost of selling living beings. This review on Pawrade.com and PetPay.com is being provided less than 2 weeks after the delivery of the puppies on October 22, 2021. Even the worst of businesses have a 30 day return policy so you can imagine my experience with Petpay.com and Pawrade.com. Please help in sharing this experience with your friends and family. Reply to the Pawrade.com and PetPay.com Team reply/comment below: Puppies don't lose more than half of their body weight in a day of travel (CHECK YOUR FACTS). Yes I was given a chance to inspect the puppies for a minute while signing a mountain of legal paperwork on a New York City Street - not like I was asked to bring scales and a professional vet at delivery. The vaccinations were not up to date as stated by a licensed DVM in the health record submitted for your 'Health Guarantee.' Take the time to read the health record. Petpay and Pawrade know that there is a reason I paid you thugs $6000 and not cringe bargained with you – I get exactly what I paid for and if I don't atleast can be rest assured if something goes wrong you will rise to the occasion so we as clients can trust you dirtbags. You falsely advertised a puppy who is nowhere close to your listing in reality, is unhealthy, has ear mites (the other one did too) and according to 2 different certified DVMs does not have a positive outlook on a normal life expectancy which according to them are facts the breeder should have known for a while. By sending cool videos and HTML designed emails - you don't become an Amazon - so please stop fooling people (you will make more profits being honest and cutting the bull crap) and hiding the dirt under the rug. The worst part of dealing with you is you don't even have the audacity to take responsibility for your own fault. You own the platform which advertised a less than 2lb unhealthy puppy and sold it to me with terms. Less than 2-3 days, instead of rising to the occasion, your staff makes phony excuses that you don't cover the weight and the facts like weight of a puppy is just approximate. What else is approximated? You petpay.com and pawrade.com are lucky that I don't have the time to fight this scam at this time(as you know I already had started the process with my bankers but withdrew). But please be rest assured I will do everything in my power to honestly inform people about your shady business dealings.

That is your opinion. I contact you again this past week and was assured a return call to discuss BEFORE I put in a review and told them that is all I would need and if no call, I would be putting in a poor review…. I will send trustpilot a copy of the call logged on my phone. Update: Still have not had a personal phone call from this company. And yes Devlyn sent me $300 as he felt terrible about this situation, not Pawrade. The fact remains that We were told that the breeder was removed and that is it a requirement of the breeder to get a medical clearance BEFORE the day of pick up. Again,per your own staff, this doesn’t happen because of your so called requirements. I will not change my review, only caution someone in advance to do you homework and make sure you have the information that you are told you will get BEFORE getting your puppy…… I am writing this after an experience I had with several of your team members. I felt better after all the issues were handled initially until I decided to try your company again and was utterly taken back. I had been working with Devlyn to get a puppy in Missouri. Puppy id#F4E918. As well as, Sandra and Lisa the travel liaison. I had a zoom meeting with Sandra and the breeder to ask questions on 10/04/2021. All questions were answered and we all agreed, with Devlyn and Lisa as well, that pick up would be 10/07/2021. I would have to drive over 8 hours, So I left at 0400 that morning. At that point, I still did not have the information needed for the breeder. I made several phone calls to obtain the information that should have been provided to me by this point. As well as important information needed about the puppy to prepare and have things ready. When I was about 20 minutes out, I received a call from Lisa stating I could not pick up the puppy today. The breeder did not take the puppy to the vet until that morning and she had coccidia and the vet would not sign off. After a comedy of errors, including an inappropriate text from Devlyn, I was told by Sandra that the breeder was fired and they would not use her again because of her actions. I was told I could wait 2-4 weeks so the breeder could get her treated ,then pick her up. Well, she was just shy of 10 weeks old and already 17 lbs. that is not what I was looking for. My money was returned. After getting beyond this very upsetting situation, I decided to try to look for another this past week on your site. Much to my dismay, Hazel was back on your website. I feel like I was lied to and feel like there was a bait and switch. I emailed and called management to discuss and no one has got back to me. I would definitely not recommend this company.

PLEASE DO YOUR RESEARCH ABOUT THE BREEDER! We decided to buy a puppy from Pawrade.com and picked a small dog that apparently came from a breeder in Indiana who "loves dogs" and breeds them as a hobby. It turns out that he "forgot to stamp" the vaccination card. He sent pictures of our puppy's parents in the snow when we bought the dog during summer. When asked for new pictures neither the breeder, nor Pawrade.com would help. The puppy came with fleas, parasites and of course, we had to get all the vaccines that the breeder "forgot" to stamp in the vaccine records. IMPORTANT: I tried to ask Pawrade about how the vet breeders and I was told that they run background checks on breeders. That is definitely not enough. They don't care about this. The "Pledge" to not work with puppy mills is just words, there don't even scratch the surface when vetting breeders. We are convinced that our puppy came from a puppy mill in Indiana. A state that has a problem with puppy mills, just like Ohio. Most dogs from this website come from those two states.

My experience with Pawrade was very bad. I had specified Doc could transit on 8/18 as long as he did not arrive before 8/19 because I had to move my daughter back to college that day and no one would be home to watch him. I was assured by my contacts at Pawrade he would not arrive any earlier than 8/20. He arrived 7am, 8/19, putting me in a difficult situation. Doc was a mess when he arrived and looked nothing like his picture. He had urine discoloration on all four paws, legs and numerous other parts of his body including his face. He had numerous scabs for various reasons such as a partial tick left on him. He had been bathed but had dead fleas on him as well. He was missing hair on his underbelly and back leg from the urine issues (apparently from lying continuously in urine in the kennel I’m told). His coat was long and straggly. On Tues. he started to have coughing issues. I took him back to the vet the next day and was told he had Kennel Cough. No doubt from being transported a few days earlier in a van full of puppies that hadn’t been checked for health issues; since he had not been around any other dogs here except our Goldendoodle who is vaccinated and healthy. I took him to a groomer 3 hr. after his arrival who was appalled at his condition (she is the manager who also breeds and shows dogs) and who documented his issues and took pictures all on her own initiative. Stephen who delivered Doc (the owner of the transport company who has 5 dogs of his own) and whom I questioned about Doc's condition said "The breeder may not have broken any 'rules' but this is totally unacceptable in my opinion." I was leery about getting a puppy not knowing the breeder or seeing the puppy beforehand and for that reason an email was sent to me from the breeder about Doc. First, she referred to Doc as Panda throughout so it was either a cut and paste or she was addressing the wrong puppy. She went on to paint an idyllic picture of the puppies life on the farm, how they doted on their puppies and what great pride they took in them. Seeing his condition, where is the pride? Pawrade was my eyes and ears regarding this puppy and you failed. You should research your breeders and the purchased puppies that are picked up for transport more thoroughly and start by banning this breeder. For these reasons you will not get any recommendation from me and I will post my experience as a warning for others who would spend so much money for such a disappointing experience. Instead of paying nearly $3,000 for a quality crossbreed puppy, I feel like I received a Rescue from a shelter with issues. I have before and after pictures I would be happy to provide as I am not able to attach them here. Luckily it appears Doc only has physical issues but no serious health (according to the vet) or temperament issues. This experience was a nightmare that I paid thousands of dollars to experience and wouldn’t wish on anyone else. Update: Pawrade responded privately to my review through Trustpilot and I wish I could share it here. They did not take responsibility or apologize for anything but instead made excuses or turned the complaints back on me as if this is what I should expect. What a disappointment and what a poor way to run a company! Karen Foxx-Smith Sent from Mail for Windows