Nicolle C.
Pawrade came through for us.
We reserved a puppy weeks in advance of picking him up. We made arrangements to drive 20+ hours to pick him up, and when we were less than 2 hours away from the meeting spot to get our puppy, we got a call from Pawrade that our dog was sick with a respiratory infection and could not travel until he had finished with his 7 day course of antibiotics and had a clear vet check. We were devastated as we could not wait a week before having to be back home. Kelly from Pawrade worked with us and found another puppy just 2 days older than the one we reserved and the same breed/sex/color that was less than an hour from our original meeting spot. We were sorry to have to let our original pick go but couldn’t be happier with how things turned out. Our little guy is everything we could have hoped for. We are very grateful for the professionalism that Pawrade has shown, not wanting to relinquish a sick pup but also doing everything they could to make the situation right.
Response from PawradeOct 10, 2024
Hey Nicolle, We apologize for the unforseen issue with the origianal pup but are so happy that we were able to pull everything together and get you another wonderful furry family member. Thank you for your patience and understanding and best wishes!




