Marilyn F.
Their customer service is excellent
Their customer service is excellent. They stay with you every step of the way. The only hard thing was having him delivered at one in the morning was rough because then I had a hard time getting him in and kind of schedule. But we got through it overall this has been a very positive experience. Dylan is an absolute sweetheart. As a side point, I was really happy that they delivered the dog via van transportation as opposed to airline.
Response from PawradeJun 9, 2025
Hey Marilyn, thank you for the kind words and thank you for choosing Pawrade. Our delivery crews drive 24/7 to get the pups home as quickly as possible. Unfortunately this does sometimes result in odd hour deliveries. Thank you for understanding, as this is whats best for the pups. Best wishes for many fun filled days to come with your new best buddy.




