PawradeReviews of pawrade.com

About 1 year ago I purchased a chihuahua through pawrade. Before she was shipped to us we recieved a phone call about her. We were informed she had an open fontanelle. We were asked to sign papers saying we were aware of the condition and that we accepted the condition as well as accepting any future problems. I have another chihuahua with an open fontanelle and I have never had problems with him. So naively I said ok to signing the form as I had no idea it could affect her. When we first got her she was like a normal puppy until about 3 months of age where she started acting out. She began staying up all night long crying, pacing, pawing at us and her head shakes rapidly back and forth. We took her to our vet to be checked out. We then got sent to a Neurologist 3 1/2 hours away. At her appt. she had an MRI done of her brain because the Dr. feared she had water on her brain (hydrocephalus). We paid $4300.00 to find out indeed she has hydrocephalus. It's been 9 months now and we have tried several medications all of them have been unsuccessful. We take turns sleeping and staying awake taking care of her and it's quite miserable. We don't know how long we have with her though so we have to give her the best life. I am very upset with Pawrade they aren't very compassionate for one and there not willing to give me any sort of compensation stating I signed this form. I truly believe my puppy came from a puppy mill and that's how Pawrade runs there business. Not only does my puppy have hydrocephalus she came to us very sick. She had a cough and diarrhea. We took her to the vet and found out she had canine covid and giardia. Both were very difficult to resolve. So, my advice is to find a private breeder and do your research. Pawrade sells lees then adequate pets and shouldn't be allowed to sell them at all.

Is ready a full blooded German Shepherd.

I did not get the dog that was advertised. It was your classic Bait n Switch. The pup I received was malnourished and ungroomed at 7 mos. old. I feel like Pawrade owes me a refund! I will go to my grave relaying my disdain for how I was tricked by this company. Had I not been handicapped, I would have gone to pick up my puppy instead of having her shipped.

I gave my previous review prior to the wellness check of my new puppy and well it's safe to say that the wellness exam didn't check out. My new puppy has several things wrong with her that were not disclosed when I called about her, looked on her ad or when I purchased her. The puppies nails hadn't been clipped in quite some time. My vet seems to think she was over vaccinated. At 16 weeks she had been wormed 6 or 7 times and had 5 sets of parts shots. She has a deformed front palette and an elongated palette as well. Also a deformation of her skull which my vet says could have been caused by hydrocephalus. All of these things should have been mentioned PRIOR to purchasing her but they weren't. I talked to a customer service rep, they said they would get thru to some other departments and i have yet to hear anything. I probably wont either. I will NEVER use this service again and in my opinion breached their own contract by not disclosing health issues stating the puppy was healthy.

Dude…this company is trash. I’m so happy I cancelled my purchase within 72 hours and they still got over $600. I was so lucky I ended up doing further research on this company because after I reserved the dog they suddenly disappeared and no one was available to answer my questions. I spoke with Tara and we spent an hour on the phone when I purchased the dog and I remember thinking that she was yapping away about her own personal life and dogs and I was just being nice but I remember trying to ask my own questions in between her dogs and stuff. I still went with it against my better judgment but then I seen all these reviews about sick dogs and them being scammers and I thank god that he loves me and saved me from this. It sucks I still had to pay almost $700 to cancel but a blessing in disguise. I probably would have end up sinking in thousands and thousands of dollars in the end receiving a sick dog. Good luck to you all purchasing through this company. Godspeed. LOL! Well, just like any company you guys aren’t perfect and maybe should stop acting like it. Why did you guys stop answering my phone calls? Why do you get so upset that people tell the truth? How about admitting your mistakes once in a while and being real? You guys only talk smack because we can’t post screen shots or otherwise you guys would be out of business which one day you guys will be. Again, you guys are trash. You’re welcome to call me if you have any further questions.

We are a Dog Breeder. We have been with them for a couple years and are leaving. There internal departments do not communicate well together and when Morgan had anything to do with selling our puppy it would often mess up and communication was not good. The last time I talked on the phone she hung up on me. We have had better success other avenues with less stress.

I attempted to purchase a puppy, but customer service was very rude. We all need to go back to the fundamentals of how we speak to people. Businesses go down bc of these kinds of things. She was more worried about me reading something wrong, versus letting me buy a dog. God help this business.

Everything seemed perfect, I booked a puppy for a little more than $600, and I had to apply for a credit with one of the companies they work with, the conditions were not favorable, I was going to end up paying double the cost of the puppy, when I decided to cancel the process, they tell me that one of the conditions of the reservation was not to return the money, which they never told me at the beginning of the conversation. I was completely ripped off, I lost $600.