PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

Showing 1,435 reviews with 5 stars · Clear filters

Christina S.
Feb 9, 2026
Amazing Service
I was heard and my puppy concerns were addressed
Response from PawpFeb 9, 2026
Thank you for the kind words! Being heard and having your puppy's concerns addressed is what matters most to us. We appreciate you!
Tiffany P.
Feb 9, 2026
Informative
The woman I talk to had information that I don’t think really anyone would really know.
Response from PawpFeb 9, 2026
Thank you for your review! We're glad our team member could provide informative care with insights you found valuable. Our veterinary professionals bring extensive knowledge to help you and your pet. We appreciate you sharing your experience!
SJ
Feb 9, 2026
The expert we reached was very detailed…
The expert we reached was very detailed and confident with their advice. They were patient and listened to our concerns. They provided excellent advice, which gave us piece of mind.
Response from PawpFeb 9, 2026
Thanks for sharing this! We’re glad the expert took time to listen, explain things clearly, and provide confident guidance. Giving pet parents peace of mind is always the goal, and we appreciate you trusting Pawp!
Tamara J.
Feb 8, 2026
I love having this service
I love having this service. This was very helpful. Thanks Walmart and Pawp. You won’t be disappointed.
Response from PawpFeb 9, 2026
We appreciate this so much! We’re glad the service was helpful and that Pawp through Walmart+ gave you peace of mind. Thanks for the kind words and for trusting us with your pet’s care!
Olga P.
Feb 8, 2026
Professional and experienced
Our professional Lanie was well educated and knew the right questions to ask in order for us to find out what was wrong with our dog.
Response from PawpFeb 9, 2026
Thank you for the kind words! We're pleased Lanie's expertise and thorough questioning helped you figure out what was going on with your dog. That's exactly the kind of care we aim to provide. We'll be sure Lanie hears about your positive experience!
Rick T.
Feb 8, 2026
Fees, fees, and more fees except from this app...
No long waiting times to chat with a vet and good to get basic advice needed without having to get an overpriced bill from an in person visit when you get an appointment fee, a sit in the lobby fee, an open the door to the exam room fee, a fee to turn on the light in said room, the vet fee, the exam fee, the say "Hi," fee to the vet, and then the exit fee to leave the vet's office fee.
Response from PawpFeb 8, 2026
Thanks for sharing this! We’re glad Pawp could give you quick access to veterinary guidance without the stress of extra in-person fees. While some situations do need hands-on care, we’re happy our team could provide timely, helpful advice when it counted!
Emily H.
Feb 7, 2026
So helpful and kind!
So helpful and kind!
Response from PawpFeb 8, 2026
Thanks so much! We’re glad the experience felt both helpful and kind, our team truly cares about you and your pet!
Taylor R.
Feb 7, 2026
Helpful and comforting
They made me feel comfortable and confident in the urgent care I needed for my puppy. The vet tech was very patient, educated, and honest about what we needed to do! Will use again.
Response from PawpFeb 8, 2026
We’re glad to hear this! Feeling supported and confident during an urgent situation matters, especially with a puppy. It’s great to know our team’s patience and honesty helped guide next steps. Thanks for trusting us, and we’ll be here when you need us!

PawpReviews of pawp.com

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