PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

Showing 1,435 reviews with 5 stars · Clear filters

customer
Mar 15, 2026
Bella
The person I was talking to was very helpful.
Response from PawpMar 16, 2026
Your kind words really made our day. We're happy our team could be there for you and your pet when you needed us.
Kathy
Mar 14, 2026
Thorough and informative
The vet tech was very thorough and trying to ascertain what caused my dog’s condition. And then she had several recommendations on how to treat it and follow up with my vet.
Response from PawpMar 16, 2026
Your medical team took the time to really understand what was going on and gave you a clear path forward, that's what we're all about. We're glad they could help you feel confident about the next steps for your dog.
Gia
Mar 14, 2026
Great app to help establish a care plan…
Great app to help establish a care plan for pets and vets who can answer questions plus insurance all on the app
Response from PawpMar 16, 2026
So glad this is working well for you! Having the care planning, expert guidance, and insurance all in one place makes a real difference. Appreciate you letting us know it's been helpful!
Marlene Maysonet R.
Mar 14, 2026
Quick vet communication
Very quick and thorough….
Response from PawpMar 16, 2026
Glad you found our team quick and thorough! That's what we're aiming for every time you reach out.
Sean M.
Mar 14, 2026
The fast response time was amazing
The fast response time was amazing, the amount of relief I got from when I found out what I needed to know, got in a chat room with amazing speed. 10/10 I would recommend
Response from PawpMar 16, 2026
So glad we could get you answers quickly when you needed them most. That relief you felt is exactly why we do what we do. Thanks for the kind words and the recommendation, it really means a lot to the whole team.
Tyler J.
Mar 14, 2026
Excellent service
Thank you very much for everything Dr Chris I will talk to you very soon you are the best have a nice day
Response from PawpMar 14, 2026
Dr. Cris will be so happy to hear this! We're lucky to have such a caring team, and it sounds like he made a real difference for you and your pet. Looking forward to chatting with you again soon
MF
Mar 14, 2026
Fantastic Tele-vet
The doctor answered all of my questions, even if some of them were repeated and reassured me about my beagle somehow getting tapeworm after I’ve only lived in the place I’m living a week and he’s no longer allowed just out in the yard. He’s on a leash. She was really nice and reiterated that I can come back to the chat. If I need to I wish I could find a vet like her around Delaware where I’m living now!
Response from PawpMar 14, 2026
We're so glad our medical team could help ease your worries about your beagle! It sounds like she took the time to really walk through everything with you, and we love hearing that you felt comfortable asking all your questions. Getting tapeworm is stressful enough without the added confusion of a new living situation. If anything else comes up with your pup, we're just a chat away!
spencer
Mar 13, 2026
Dr took the time to ask every question…
Dr took the time to ask every question to assess; more than the local veterinarians. She was extremely knowledgeable and had great suggestions. Her kindness and compassion truly stood out.
Response from PawpMar 14, 2026
What a wonderful experience with our medical team. It sounds like she really took the time to understand what was going on and gave you some solid guidance. We're lucky to have compassionate professionals who genuinely care about getting it right for your pet.

PawpReviews of pawp.com

About Pawp

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Pawp reviews

Bella

Thorough and informative

Great app to help establish a care plan…

Quick vet communication

The fast response time was amazing

Excellent service

Fantastic Tele-vet

Dr took the time to ask every question…

About Pawp

About these reviews

More in Animal Health

Animal Surgical Center

PangoVet

whiskerDocs

Ocean County Veterinary Hospital

Pawp reviews

Bella

Thorough and informative

Great app to help establish a care plan…

Quick vet communication

The fast response time was amazing

Excellent service

Fantastic Tele-vet

Dr took the time to ask every question…