Arvazena
Great vets
was able to get help for Jax
Response from PawpApr 28, 2026
Jax is lucky to have someone looking out for him like that. Glad the team could get things sorted when it counted.

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 1,435 reviews with 5 stars · Clear filters
Arvazena
was able to get help for Jax
Response from PawpApr 28, 2026
Jax is lucky to have someone looking out for him like that. Glad the team could get things sorted when it counted.
Tom K.
Just like a Dr tele visit for people, Pawp was a tele vet visit with a vet that answered our questions and gave trusted advice. I will be using Pawp again!
Response from PawpApr 28, 2026
A tele visit that actually delivers, no waiting room required. Glad our team could answer your questions and give you the guidance you were looking for. Looking forward to being there next time your pet needs it.
Erik S.
Great recommendation and great customer service. Thanks a lot.
Response from PawpApr 28, 2026
Short, kind, and exactly what we needed to hear. Glad the recommendation hit the mark, and that our team came through for you.
Michael S.
The Televet visit is so helpful and reassuring.
Response from PawpApr 28, 2026
Moments like these are exactly why we do what we do. Knowing your visit felt reassuring makes a real difference to us.
Michael Majkowski S.
Changed my review to 5 stars. After reviewing my emergency claim with the additional documents I submitted,my claim was paid in full. The people aI dealt with were very nice and helpful.
Response from PawpApr 24, 2026
That's a genuinely frustrating situation, and we don't take that lightly. The claims adjustors review all submitted documentation carefully when making their determinations, but if you have additional records or context to share, please reach out to [email protected]. We want to make sure nothing is missed.
Cheyanna B.
When I got connected to the 24 hour line finally they helped me and told me you know everything that I could need to know so it’s a very good place to go. If you need to figure out what’s wrong with your animal.
Response from PawpApr 28, 2026
Getting answers at any hour, for whatever your pet is dealing with, is exactly what that line is there for. Really glad it came through when you needed it.
Amy H.
Honest company
Response from PawpApr 28, 2026
Short and sweet, just like this note. We work hard to earn that kind of trust, so it genuinely means something to read it.
jahnice P.
The Doctor was very informative, and pleasant to deal with. She answered all of my questions, and guided me with a health plan to help my fur baby!
Response from PawpApr 28, 2026
Sounds like the Doctor knocked it out of the park. Having someone who takes the time to actually walk you through a plan makes all the difference, and your fur baby is lucky to have such an attentive pet parent in their corner.