Customer
The vet answered our questions and gave suggestions
The vet answered our questions and gave suggestions.
Response from PawpFeb 21, 2022
Thank you for your kind review! :)

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 53 reviews with 4 stars · Clear filters
Customer
The vet answered our questions and gave suggestions.
Response from PawpFeb 21, 2022
Thank you for your kind review! :)
Steve
Knowledgeable but I would prefer a conversation over the chat. I didn't know this when we joined pawp.
Response from PawpFeb 18, 2022
Hi Steve- thank you for your comment! Right now, our services offer 24/7 unlimited telehealth via online chat and video. Were you looking for a phone call conversation? This is definitely good feedback for us as we grow! You can always check in with our Support Team too at [email protected] for any feedback or questions about your Pawp experience. We are here to help!
PENNY K.
It was great to talk to a vet tech when my baby boy, (my cat), had an upset stomach all day. The technician suggested a couple vets in my area but that was it. I'm sure it's great to have a vet "on demand" for some people, and this is good for those people.
Response from PawpFeb 15, 2022
Thank you for your kind review, Penny! We hope Pawp will be able to help you more in the future and are happy to have you in the community.
Esther M P.
I had a nice video chat about my older dog and joint supplements. She advised taking her to the vet to make sure nothing more serious was occurring. And gave some recommendations on supplements. Great job 👏
Response from PawpFeb 7, 2022
Hi Esther! Thank you so much for your review and kind words- we hope your dog is doing better! We are always here to help.
S.Dillon
They were pretty straight forward with what my dogs problem seemed to be.
Response from PawpJan 20, 2022
Thank you for your kind feedback! We are happy we were able to help :)
Joseph W.
I like it because it a alternative to suit disabled people they do great
Response from PawpDec 20, 2021
thank you so much for the feedback, Joseph! We are happy to know Pawp works well for your needs. We are always here for you! :)
Tina B.
As I was giving a belly rub, I noticed something unusual. There was something flat and flappy. So I contacted Pawp 24/7 vet. They wanted a picture of it. Sent them the photo. It was a tick!! Never before have we had any ticks in our yard. It must have come off wildlife that roam around here. Let's just say Pawp vet tech said to get him to my vet ASAP and get it removed. Our boy was at the vets within 20 minutes and the tick was removed. Thank you for being available 24/7!
Response from PawpDec 15, 2021
Hi Tina! Thank you so much for the kind words- we hope your boy is doing better! Ticks can be scary and we are happy we were able to walk through this with you.
Lisa E.
I have called for vet advice around 3 times. I was always satisfied with the attention and caring advice that I received. They gave guidance that helped me care for my Max who is my heart.
Response from PawpNov 18, 2021
Lisa, we are so glad you've had such a positive experience! Sending love to Max! 😊❤️