PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

Showing 1,435 reviews with 5 stars · Clear filters

James M.
Jun 11, 2026
Great service
Great service. 👍🏻
Response from PawpJun 12, 2026
Glad this landed well for you. Your good vibes made our day!
Kayla M.
Jun 11, 2026
I love that I can chat anytime with a…
I love that I can chat anytime with a vet tech that can either ease my mind, recommend care, or say you need vet care now. It’s so reassuring to have this in situations where the regular vet’s office isn’t open.
Response from PawpJun 12, 2026
Having that kind of support available at odd hours, when your regular vet is closed and your mind is racing, is exactly what we built Pawp for. Our medical team is always ready to help you figure out the next move, whether that's a deep breath or a trip to the emergency clinic. So glad this has been reassuring for you.
JoJanna D.
Jun 11, 2026
Very caring and thorough.
Very caring and thorough.
Response from PawpJun 12, 2026
Knowing your pet was looked after with that kind of attention genuinely makes a difference.
Alexis H.
Jun 10, 2026
Great Resource for Pet Concerns
Great resource for pet concerns! Every vet I’ve spoken to is kind and informative—they always take the time to provide resources and answer all questions!
Response from PawpJun 11, 2026
Really glad those conversations have felt thorough and unhurried. We'll keep delivering that same level of attentiveness every time you reach out.
John H.
Jun 10, 2026
Mari was awesome!!
Mari was very professional and she knew exactly was wrong with our dog before we even knew. She walked my wife through the the procedure and she was nothing but supportful and very knowledgeable!
Response from PawpJun 10, 2026
Mari clearly knows her stuff. The way she spotted what was going on before you even had the full picture, then walked your wife through everything with such care, that's exactly the kind of support every pet parent deserves. So glad she was there for your pup.
Angie F.
Jun 10, 2026
Quick response
Quick response. Gave me some great recommendations.
Response from PawpJun 10, 2026
Glad the response was quick and the recommendations hit the mark. That's exactly what we aim for.
Daniel H.
Jun 10, 2026
Helped calm me down and extremely…
Helped calm me down and extremely imformative. What a blessing to have this
Response from PawpJun 10, 2026
Moments like this are exactly why we built Pawp. Knowing you felt calmer and walked away with real answers makes this all worthwhile.
Ashley F.
Jun 9, 2026
Good people who care genuinely about your petVery caring and knowledgeable staff …
Very caring and knowledgeable staff even answered questions about different types of issues and how it could effect his situation made me feel very comfortable with the visit and how to handle it
Response from PawpJun 10, 2026
Hearing that you left feeling comfortable and informed is exactly what we're after. Having your concerns taken seriously, and getting answers that actually applied to your pup's specific situation, makes all the difference. We're glad the team could show up for you both the way they did.

PawpReviews of pawp.com

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I love that I can chat anytime with a…

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Quick response

Helped calm me down and extremely…

Good people who care genuinely about your petVery caring and knowledgeable staff …