PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

Showing 1,435 reviews with 5 stars · Clear filters

Maricela D.
Jul 25, 2026
Excellent communication
Excellent communication! Relief to have easy help!
Response from PawpJul 27, 2026
Quick, easy access to real help, exactly when you need it. Glad the communication hit the mark!
Debby
Jul 25, 2026
Caring and detailed
Samantha was detail oriented and made quick recommendations. She was very empathetic.
Response from PawpJul 27, 2026
Samantha is exactly the kind of person you want in your corner when something feels off with your pet. Detail-oriented and fast with her thinking, but never rushed in her care. Really glad she came through for you.
Sue Y.
Jul 24, 2026
The vet was very helpful and took the…
The vet was very helpful and took the time to hear my concerns. She checked out things with pictures and videos. She gave suggestions for treatment. I was very appreciative of her time and attention to my dog.
Response from PawpJul 27, 2026
Hearing that your dog got that kind of thorough, attentive care is exactly what we hope for every visit. Taking the time to really look things over, pictures and videos included, makes such a difference. Glad she could give you a clear path forward.
Michael M.
Jul 24, 2026
Very helpful and patience Dr Mauricio
Very helpful and patience Dr Mauricio
Response from PawpJul 27, 2026
Dr. Mauricio will love hearing this. Patience goes a long way when you're worried about your pet, and it sounds like he delivered exactly that.
Audrea K.
Jul 23, 2026
Pawp is the best
Pawp is the best. Saves you the trip of going to the actual vet office from the convenience of your home. The staff was great and very helpful.
Response from PawpJul 27, 2026
Getting answers without leaving home makes such a difference, and we love that came through in your experience. The staff will be glad to hear you felt well taken care of. Thanks for the kind words!
Kristy T.
Jul 22, 2026
Friendly knowledgeable
Friendly knowledgeable, vet. Very easy process and very affordable.
Response from PawpJul 22, 2026
Easy, affordable, and genuinely helpful. That's the goal every single time, and it's great to know it landed that way for you. We're glad you had such a smooth visit!
Dinora G.
Jul 22, 2026
Pawp wins with my doggies
I have used Pawp a few times every year unfortunately as I have 3 dogs that love to get into things (broken nail, limping, skin rashes, etc) and every time Pawp vets have been super supportive and responsive with helping alleviate some of the worry and concerns we have and guiding us the right direction. I recently did the prescription visit for the first time for one of my dogs and they did a great thorough assessment (as much as they could virtually), asked a lot of great questions to really rule anything major out and gave great recommendations and prescription meds to support my dog’s health. I’ve had Pawp for about 3-4 years now and I’m so happy with it. I am blessed I haven’t had to use my emergency funds yet but I know that if I need to, Pawp will be responsive and proactive with helping me get the right support I need. Thank you!
Response from PawpJul 22, 2026
Three dogs who love adventure means Pawp gets a real workout, and we love being part of your crew's care routine. That prescription visit is a newer experience for a lot of members, so hearing the assessment felt thorough and the questions actually helped rule things out matters to us. Four years and counting, with three curious pups. That's exactly what we're here for.
Danad
Jul 22, 2026
I can’t believe I get to talk to real…
I can’t believe I get to talk to real Vet. It’s amazing and it’s free and they gave me options for financial, which is important to me because I’m disabled and I’m on a fixed budget but I love my dog. Thank you so much PAWP
Response from PawpJul 22, 2026
Real vets, real options, and a team that actually gets it. That combination matters, and knowing it made a difference for you and your pup genuinely makes what we do feel worthwhile. Your dog is lucky to have someone who loves them this much.

PawpReviews of pawp.com

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