Michelle
My concerns were listened to
My concerns were listened to, and I was given clear instructions on when my situation may become an emergency and what to do.
Response from PawpOct 1, 2021
Michelle, thank you for the kind words!

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 1,435 reviews with 5 stars · Clear filters
Michelle
My concerns were listened to, and I was given clear instructions on when my situation may become an emergency and what to do.
Response from PawpOct 1, 2021
Michelle, thank you for the kind words!
Susana
Really easy and quick responses. Veronica was very helpful.
Response from PawpOct 1, 2021
Susana, thank you for the sweet review!! We're so lucky to have such great vets like Veronica on our team. :)
Cassie M.
With all of the flea products with questionable reviews lately, I just wanted to vets opinion. She asked for the symptoms and gave me multiple choices that will work and what will get my little guy relief very quickly. Very appreciative! And glad I was able to get some advice late at night when it fit my schedule.
Response from PawpOct 1, 2021
Cassie, thank you for such a wonderful review! We hope your little guy feels better soon. :)
Tabitha D.
I'm loving this service so far... Very helpful.. Thank you!!
Response from PawpSep 24, 2021
Thank you for the kind words, Tabitha! We're so glad you're a part of the Pawp family!
Amy
Dr. Tasheira was very kind and helpful and gave me some good advice. I was very grateful for your services. Thank you.
Response from PawpSep 23, 2021
Hi Amy, thank you for the kind words! We're so happy you had a positive experience with us! :)
Karen B.
Great job! Snowy is up and doing great. She had a small food issue. Thank heavens you guys were here to help. I was so worried. You guys told me exactly what to do. You even gave me my chat in writing in case I forgot. You guys gave me exact information. I was provided a few pages of help and information. Thank you. It worked. Snowy is back to normal and doing awesome.
Response from PawpSep 20, 2021
Hi Karen, thank you for the kind words! We're so glad Snowy is feeling better! :)
Wanda G.
I was having a very stressful event yesterday with my eldest furr baby. I have never had to use my Pawp before but yesterday I did. The process was easy and the vets were amazing. The end result was putting my furr baby down but he had a great 15 years. God Bless all of you at Pawp for being there through this.
Response from PawpSep 17, 2021
Wanda, thank you so much for your kind words. We know how much Oakley meant to you. Our team is here for you moving forward as well. Sending you lots of pawsitive energy during this difficult time.
Amanda S.
Like any insurance, it’s tricky and there are stipulations. That being said, I had a fantastic experience working with Patrick through customer service. My dog Mahina was not couldn’t keep anything down for a week & became very lethargic, we knew something was wrong. I had spoken to a vet with Pawps chat service, Mahina at the time wasn’t an emergency. When she became an emergency at the emergency vet hospital, Pawp came through and supported us. Our vet sent Pawp the intake notes & estimate, they reviewed it for 24-48 hrs and they allowed our emergency fund to be accessed. If not, I’m not sure what we would have done… we’d be 3,000 more in debt. At $19/month, this service is completely worth it in case of a real emergency.
Response from PawpSep 17, 2021
Amanda, thank you so much for your kind words! We're so glad Mahina is feeling better!