PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

Showing 1,435 reviews with 5 stars · Clear filters

customer
Nov 23, 2021
I had to use the video chat with Dr Hollie
I had to use the video chat with Dr Hollie. She was FANTASTIC. She was very helpful and let us know that we needed to get our fur baby to a vet ASAP. While our baby had to stay the night, if we hadn't have had Pawp we wouldn't have been able to afford to take him or even been sure we needed to.
Response from PawpNov 30, 2021
We're so glad Pawp was able to support you while you were helping your fur baby! Thank you for the thoughtful feedback. We hope your fur baby is doing better. 😊🐾❤️
Chelsea M.
Nov 23, 2021
Absolutely wonderful
Absolutely wonderful. The vet professionals were so empathetic and helpful. My emergency fund was activated right away. I’m so thankful.
Response from PawpNov 30, 2021
Chelsea, we're so glad you were able to activate your funds quickly and easily. This feedback is so helpful! We hope your fur baby is doing ok. 😊🐾❤️
customer
Nov 23, 2021
Great service
Great service, love it
Response from PawpNov 30, 2021
Thank you for the thoughtful feedback! 😊🐾❤️
Cosmo the C.
Nov 22, 2021
Thanks Amanda
Thanks Amanda. Cosmo felt so much better after washing his paws like you said. Took him to local vet. Severe allergis to cat litter.
Response from PawpNov 30, 2021
We're so glad Cosmo was able to get some answers! We hope he's feeling better. 😊❤️🐾
customer
Nov 22, 2021
Amazing chat personnel
Amazing chat personnel
Response from PawpNov 30, 2021
Thank you for the kind feedback! 😊❤️🐾
Panicking M.
Nov 21, 2021
Peace of mind
It was so awesome to have someone to reach out to for immediate answers!
Response from PawpNov 30, 2021
We're so glad Pawp was able to support you during a tough moment! We're so grateful to have you in our community! 🐾😊❤️
Robert S.
Nov 20, 2021
Excellent Service
I was worried about my cat, and the LVT I talked to at Pawp took me through what could be the problem, and it helped. Turns out it was a common thing. Would recommend.
Response from PawpNov 30, 2021
So glad your pet is doing ok! Thank you for the kind feedback. 😊❤️🐾
Carol Hoffman Thompson S.
Nov 19, 2021
I am recommending PAWP for all your pet…
I am recommending PAWP for all your pet questions. They are remarkable.
Response from PawpNov 30, 2021
Thank you for the thoughtful feedback! You should check out the referral program when you sign into your account - you can get free pet supplies! ❤️😊🐾

PawpReviews of pawp.com

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I had to use the video chat with Dr Hollie

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I am recommending PAWP for all your pet…