customer
satisfied with the call
satisfied with the call
Response from PawpMay 23, 2022
Hi there, Thank you for leaving a review! If a specific Pawp Vet Professional helped you out, please let us know at [email protected]! :)

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Animal Health · Oceanside, New York
Excellent

Animal Health · Roseville, California
Excellent

Animal Health · Anywhere in the US & Canada
Excellent
Animal Health · Lakewood, New Jersey
Excellent
Showing 1,435 reviews with 5 stars · Clear filters
customer
satisfied with the call
Response from PawpMay 23, 2022
Hi there, Thank you for leaving a review! If a specific Pawp Vet Professional helped you out, please let us know at [email protected]! :)
Mindy & D.
Dixie was gasping for breath. It's hard to explain. A chihuahua having a panic attack, but it wouldn't stop. She just couldn't calm down and get a good breath. I finally decided it might not be a panic attack. What if it was something else? I contacted pawp. The vet immediately wanted Dixie on video. Of course, that's when she starts breathing normally. The vet was so kind. Checked a couple quick things and just told me to watch her. Said to video Dixie and call back if it happened again. It was such a relief having pawp there to consult. I know they would have taken care of my baby if her breathing hadn't normalized. I haven't needed my emergency fund, but this morning showed me the value of having a vet right there for me in an emergency. I will be a member as long as I have dogs.
Response from PawpMay 23, 2022
Hi Mindy (and Dixie!), Thank you for leaving a review, and I'm glad to hear a Pawp Vet Professional helped you navigate through such a stressful situation. I hope Dixie remains her normal self and hasn't had any further breathing issues! We understand how stressful such incidents can be, whether you have someone there for guidance or not.
customer
Vets were extremely professional. Helped my in a time of stress thank you.
Response from PawpMay 23, 2022
Hi there, Thank you for taking the time to leave a review! :)
customer
Great advice from the Vets, going through issues with my 5 month old puppy concerning seizures she's been having. Got great advice in the medication and dosage she is receiving. I almost had to use the emergency funds, but thankfully the seizures subsided and took her to the vet on the next available appointment. Thank you for this company. You are helping so many pet owners.
Response from PawpMay 23, 2022
Hi there, Thank you for leaving a review, and I hope everything is going well for your puppy! Seizures are always a scary situation, even in pets that have a history of them. If a specific member of the Pawp Vet Professionals Team helped you through this situation, please recognize them by letting us know at [email protected]. :)
Nora
Awesome service! Love the convenience of having a vet at my fingertips!
Response from PawpMay 23, 2022
Hi Nora, Thank you for your kind words! Our Pawp Vet Professionals work around the clock to provide an incredible experience to every member! :)
customer
Great information from someone who really cares.
Response from PawpMay 23, 2022
Hi there, Thank you for your kind words. Feel free to let us know which Pawp Vet Professional provided an excellent experience by emailing us at [email protected]!
Jennifer R.
So I've had pawp for 6 months and was still a little skeptical about the emergency fund being a real thing. I can assure you, it is. My baby has epilepsy and last night had 4 seizures, one of them being almost 5 minutes long. We called the emergency line on pawp and they activated my fund within minutes of me telling them the situation. I went to my nearest emergency pet hospital where they treated him. The bill ended up being almost $1,000 and pawp paid all of it. Not a dime out of my pocket. Thank you so much pawp, without you guys, we wouldn't have been able to afford the care he needed at the time. Highly recommend this company. I promise it's not a scam.
Response from PawpMay 14, 2022
Thank you for taking the time to leave a comment and of course for these kind words! We are glad that we were able to help you during that tough time and we hope that our furry friend has a fast and complete recovery. We wish you both all the best! Sending you lots of love.
Gail M.
Please give us something to show our vets that we have insurance if not I'm going to cancel the insurance.Can you help me, I don't like paying for something that I have nothing to show the vets please help .
Response from PawpMay 14, 2022
Thank you for taking the time to leave a comment. Here at Pawp, we want to make sure that we are providing our members the kind and quality of service they deserved. There is a section inside your profile labeled "Fund Overview" which has the official documentation. Should you need more assistance on this matter please reach out to us via [email protected].