Tracy F.
Excellent info and very thorough
Excellent info and very thorough. I would recommend everyone have this service!
Response from PawpAug 16, 2022
Hi Tracy, Thank you for taking the time to leave a review! Sincerely, Your Pawp Support Team

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Animal Health · Oceanside, New York
Excellent

Animal Health · Roseville, California
Excellent

Animal Health · Anywhere in the US & Canada
Excellent
Animal Health · Lakewood, New Jersey
Excellent
Showing 1,435 reviews with 5 stars · Clear filters
Tracy F.
Excellent info and very thorough. I would recommend everyone have this service!
Response from PawpAug 16, 2022
Hi Tracy, Thank you for taking the time to leave a review! Sincerely, Your Pawp Support Team
Johnathan F.
Pawp was an absolute lifesaver when my sweet cat suddenly became very, very ill right before the weekend. I was able to easily activate the emergency fund and take him to the vet for the best possible care. Sadly, he didn't pull through despite their best efforts and I had to say goodbye to him. But because of the Pawp Emergency Fund, the only out of pocket cost I had was the cost of private cremation and an urn... Instead of being stuck with a $2800+ bill, Pawp covered everything with the fund so that my thoughts could be focused fully on my dear pet and saying goodbye. I recommend Pawp to literally every friend I have who owns a pet, and have even recommended it for the personal pets of the vet techs at the veterinarian's office. To my knowledge, many of them have it now too. It's just seriously worth the peace of mind to be able to know things are covered and affordable when your dear pet is sick.
Response from PawpAug 10, 2022
Hi Jonathan, Thank you for taking the time to leave a review. I'm sorry for your loss. Please accept our condolences from everyone on the Pawp Team. As a cat dad to two tuxedos, I worry about their health every day, and I can't imagine what you're going through. I'm glad to hear the emergency fund provided assistance in a situation like this, though. If you have any further questions or concerns, don't hesitate to reach out to us at [email protected]! Sincerely, Your Pawp Support Team
Debra W.
My little Mini Schnauzer was in distress and I asked Pawp for advice. I've turned to them before when my other Mini was having a problem. I was very happy with how quickly the folks at Pawp got back to me and did a thorough job at sussing out the probable cause and a suggestion for the action I should take. I love this service and I'm very happy I have it!
Response from PawpAug 10, 2022
Hi Debra, Thank you for taking the time to leave a review, and I'm happy to hear you've had a pawsitive experience with Pawp. I hope both of your Minis are happy and healthy today and well into the future! Sincerely, Your Pawp Support Team
Linda L.
The veterinarian was very informative & professional.
Response from PawpAug 10, 2022
Hi Linda, Thank you for taking the time to leave a review. Sincerely, Your Pawp Support Team
Kim G.
My 11 year old Papillon was rowdy and hyper until she wasn't. I noticed her tongue was blue and she was crying. After consulting the DVM on xoom, I followed advice and ran her to the ER immediately. She could have died had I waited. For two days, as the meds kicked in, I got no sleep and couldn't eat. They sent me instructions on filing out the reimbursement but I was so exhausted I could barely function. Despite my inability to follow directions and complete incoherence, they worked with me. I cannot describe how grateful I am for their patience and life-saving advice. Worth every penny. Thank you so much Pawp. Customer forever. Kimberly Green
Response from PawpAug 10, 2022
Hi Kim, Thank you for taking the time to leave a review. I'm so sorry to hear about the situation you experienced with your dog. I am incredibly happy to hear that she's doing better now, though! I haven't personally checked out your communication with us after the emergency occurred, but I'm willing to bet that you were coherent and followed instructions without any issue. These situations are stressful, so we understand! Sincerely, Your Pawp Support Team
Myrtle the T.
My email was answered promptly. My questions were answered . Advice was given. I was very happy to have a professional assist me in solving my dogs problem
Response from PawpAug 10, 2022
Hi there, Thank you for taking the time to leave a review. Reach out to us at [email protected] whenever you need us! Sincerely, Your Pawp Support Team
customer
After I logged in I spoke with a vet almost immediately. She was extremely helpful and very prompt in her evaluation. Very happy I chose PAWP as my dogs insurance provider.
Response from PawpAug 10, 2022
Hi there, Thank you for taking the time to leave a review! If you'd like to recognize a specific Vet Pro for their help, feel free to drop us a message to [email protected]. Sincerely, Your Pawp Support Team
Gwendolyne
Hallie was amazing. Very quick response considering I reached out past midnight. She was patient, took the time to ask questions about my pet's condition, to Google conversion of how much chocolate per lb of weight is toxic etc. Hallie answered all my questions and helped me feel more assured. Thank you!
Response from PawpAug 10, 2022
Hi Gwendolyne, Thank you for taking the time to leave a review. I'm glad to hear you had such a positive experience with Hallie, and I wanted you to know I've passed your message directly to her. If you have any further questions or concerns, don't hesitate to reach out! Sincerely, Your Pawp Support Team