PawpReviews of pawp.com

I have used PAWP for 4 video chats and have used the emergency fund once. I have had awesome experiences with them. You must contact them and do a video visit with them prior to them deciding if they will activate the emergency fund. I’m kind of perplexed at users who think that they can just self declare an emergency and not contact the company and then have the emergency covered. It seems like common sense that you would need to contact them so they can decide if something was an emergency. So it’s important to do the video visit with them first. The emergency fund recently switched to reimbursement versus out of pocket so plan for that. I also have regular pet insurance on most of my fur babies. It is more comprehensive, of course, but also a lot more expensive. I use pawp because I have 24/7 access to vet care and I have coverage on some of my animals who do not have regular pet insurance due to age and other issues. It gives us something. The 24/7 online access to vets is really helpful because you can know when you actually need to head to the vet and when it’s something that can be dealt with at home. I recently had one of my kitties spayed and she had a bad reaction to the anesthesia. Because I was able to get on with Pawp in the middle of the night, I knew that it was OK to take her to her to the vet the next day versus taking her to emergency in the middle of the night. She’s back on the mend and doing great. They assisted me with my 19-year-old kitty that passed away last year. I was not able to have her on regular insurance so pawp was all I had. I was able to get on with them, have a video chat and they advised me to take her to the emergency clinic. They activated the emergency fund and paid. They made a heartbreaking, stressful experience much less so. I’ve had nothing but great experience swith this company. I’m really glad that they are there because I hadn’t found anything else like them. My vet recommended that I get them and I’m so glad she did. They have been a great for my kitties that didn’t have regular insurance and they have been an awesome addition to my younger dogs/cats that have regular pet insurance. It’s just an all-around good value as well at $24 per month.

Great help. Especially the list of nearby clinics.

Very caring and very patient

Out of the two times I have had to chat with a vet to determine the best course of action, both times the vet's have been amazing providing clear and helpful instructions, summary and what follow-ups I need to do with my primary vet. Love this service gives me peice of mind and comfort that the are just a call or chat away 24 hours.

I signed up with them 2 months ago. I paid $48 total. My 12-year-old cat got a kidney blockage and ended up dying it cost me $4,200 at the vet. Within two or three days they wired $3,000 to my account. I could not believe it it is true I hope this day in business because these guys stick to the word for once we have a good company. And nobody paid me to say thes

Courtney kept me calm when I thought I couldn’t be…my 9 year old pup Sheba had been attacked by a dog while we were out on our walk, there weren’t many puncture wounds, but the ones she had were deep and she was bleeding. Courtney answered my questions and gave me insight on what to expect. Sheba continued bleeding after holding pressure for a little over an hour; at that point it was decided to get Sheba checked out to ensure that she didn’t having a clotting disorder. Sheba got her wounds washed out well, antibiotics and pain meds were given, and we were on our way home. Sheba is now on the mend.

My peace of mind has been returned to me. Thank you Pawp.

Very kind & patient. Helped with all my questions