PawpReviews of pawp.com

I genuinely cannot say enough about how wonderful Pawp has been for me! My girls have had numerous issues from spaying surgeries, bladder crystals, UTIs, to URIs and the staff has ALWAYS helped me! Regardless of the time of day or amount of questions I have, the techs and vets are always so thorough in their assistance. I have saved so many trips to the vet because I’ve received wonderful care through pawp. The techs and vets are so invested they check up on my girls and how they are doing! Best, BEST service for pet babies, everyone on the site is fantastic!

I am very happy that I have them. They are there when you need them. It's a very nice feeling to know if emergency comes up they'll be there to cover it.

Very kind, informative, and caring!

Helpful, friendly, knowledgeable.

I have contacted Pawp three times in the last month in regards to two different pets and both times the were a great way to ease my stress and help me through scary times with my furry family members. I have recommended them to a few people already and will continue to do so.

Immediate help. Seemed very knowledgeable and was kind. First time using service ad I am grateful

I was looking for a second opinion on my cats health condition and diagnosis from the vet. The chat service provided me necessary information and opinion to approach my pets health care in a more informed fashion. The chat transcript is saved/available as part of online visit on the website which is a good feature too.

I want to preface this by saying that I was freaking out until I was able to speak with someone who really knew what they were doing! This company is literally a godsend for nervous pet owners. I spoke with Dr. Mari about my kitten's breathing issues due to his URI. I was worried that he was struggling to breathe because his nose is so stuffed, despite being on medications for it, and had an amazing experience while speaking with her. She gave me detailed tests to determine his breathing rate, hydration level, and check the color of his gums. I was also given great advice on how to get him to eat wet food, loosen up the plugged nose using steam from the shower, and was recommended probiotics as well! I was extremely surprised with the quality of service I received, especially since there are quite a few sketchy "expert advice" websites out there. Unfortunately I cannot afford to pay the $99 for an annual subscription at the moment, but when I am more financially stable I definitely will!! The help I received is better than most vets I've spoken to in person. One suggestion I have for the website, specifically the live chat feature, is to show a notification/play a sound when receiving a message. Sometimes it takes a little bit for a vet to type out a detailed message, so being notified when they send it would be nice! I used this feature on my Macbook, though, and not my iPhone, which is probably why I didn't receive any notifications since I was using the desktop site.