PawpReviews of pawp.com

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

I got a free trial through T-mobile. Once I saw it was not a regular company that would cover my vet but just a call in vet I cancelled by email the same day. I never filled out the info on my pets. or anything else. HOWEVER, the company says they never got the cancellation. So now they are charging me $99. I have tried to dispute the charge through my credit card, but PAWP will not cancel. They say they sent me an email a month before they billed me. However my only email account google, never received it. Not in spam, trash, inbox, or deleted. This company is a scam DO NOT GET RIPPED OFF

I did not receive any services from this company and they won't allow me to cancel the subscription following the free trial. They say they have no record of my account. Yet they are charging my credit card. And won't allow me to cancel the account because they say they have no record of it. Update: They still haven't responded to my emails, but are responding here immediately.

They somehow obtained my payment information and are now refusing to issue the $99 refund for this unwanted and unnecessary membership. Until I get my refund, I will post this on as many sites as I possibly can, to warn any and everybody to stay away from this company. Update on 12/6/23: Despite this company replying here and claiming that they aren’t able to obtain my payment information unless I gave it to them, I have 2 emails from them saying the they were not able to charge my account, and that in order to keep my membership active, they needed for me to update my payment information. Because I did not want to keep my membership active, I did not update my payment information, They still obtained new payment information and charged my account.

I used an offer on T-Mobile Tuesdays for advise offered by Pawp and somehow ended up paying $99 dollars for a membership I don't want, will never use and they refuse to refund my money. I guess somewhere in the fine print it explained all that but who reads all that stuff. I guess that's the only way they can make their money by scamming customers.

Pawp is such a scam! They claim they send renewal emails which were never received and proceeded to charge a card that had been deactivated. They are now refusing to refund the money they fraudulently stole from me. Do yourself a favor and get yourself actual pet insurance!

Extremely poor customer service - they hide behind the auto renewal policy and good luck getting your money back even though you have not used their service. For your mental peace please look for a better service elsewhere

I also got scammed through T-Mobile. These are predatory business practices. I have not used their service when it was free and I do not intend to use it going forward. I have requested a refund and they refuse. I have reported it to the BBB.