PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

Showing 1,435 reviews with 5 stars · Clear filters

APRIL C.
Oct 7, 2024
Genuinely concerned for my baby
Genuinely concerned for my baby
Response from PawpOct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Teah
Sep 12, 2024
Great Experience with PAWP
Sadly, I have had to use the Emergency Fund but I have always been very happy with the claims process and the speed that the reimbursement check was sent. Having PAWP Insurance gives me peace of mind knowing that I can get help for my furry family members without worrying.
Response from PawpOct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Chris R.
Sep 6, 2024
My year old pup woke up with a mattery…
My year old pup woke up with a mattery eye. She was squinting, and acting somewhat painful. It was a holiday weekend and I needed guidance as to whether this was an emergency. During the consultation there were constructive options that worked.
Response from PawpOct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Sandeep
Sep 4, 2024
Prompt service with practically no wait…
Prompt service with practically no wait time. The doctor was very knowledgeable and addressed all our concerns.
Response from PawpOct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
customer
Aug 5, 2024
Excellent!
I am so grateful for this service. The vet set my mind at ease when I accidentally dropped two pizza boxes on my poor cats head. She’s doing fantastic today and back to her old self.
Response from PawpAug 5, 2024
Thanks so much for your feedback, we love hearing about your experience with us! Your feedback is so valuable as we continue to build on and improve Pawp's pet care experience for all pets. We're glad to hear she's doing better!
Valeria
Aug 2, 2024
It is great to have something like Pawp at the reach of your hand
Super recommend it!
Response from PawpAug 5, 2024
Thanks so much for your feedback, we love hearing about your experience with us! Your feedback is so valuable as we continue to build on and improve Pawp's pet care experience for all pets.
Brenna M.
Aug 1, 2024
Pawp is an awesome resource!
Pawp is an awesome resource! I love having a place to go with immediate pet concerns and for ongoing care, in addition to our full-time vet.
Response from PawpAug 5, 2024
Thanks so much for your feedback, we love hearing about your experience with us! Your feedback is so valuable as we continue to build on and improve Pawp's pet care experience for all pets.
Vincent A.
Jul 24, 2024
Hard to navigate
The customer service group was very responsive to my questions and met all of my needs. Thanks PAWP!
Response from PawpJul 25, 2024
We're sorry to hear this! As we're always striving to improve the Pawp experience, we take feedback like this very seriously. We would love to learn more about your specific concerns and how we can address them. Please email us at [email protected] so we can discuss this further!

PawpReviews of pawp.com

About Pawp

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Genuinely concerned for my baby

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My year old pup woke up with a mattery…

Prompt service with practically no wait…

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It is great to have something like Pawp at the reach of your hand

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About Pawp

About these reviews

More in Animal Health

Animal Surgical Center

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Pawp reviews

Genuinely concerned for my baby

Great Experience with PAWP

My year old pup woke up with a mattery…

Prompt service with practically no wait…

Excellent!

It is great to have something like Pawp at the reach of your hand

Pawp is an awesome resource!

Hard to navigate