Alana
I am extremely dissatisfied with this…
I am extremely dissatisfied with this service and would not recommend it to others. I did not use the app, and I found the terms and conditions regarding the ongoing subscription to be unclear. Had I been aware that this would automatically continue as a recurring subscription, I would not have signed up. Furthermore, despite cancelling the subscription, funds have continued to be deducted from my account.
Response from PawChampJun 1, 2026
Dear Alana, Thank you for sharing your review. We regret to hear about your dissatisfaction. Please know that transparency is a top priority for us, and all subscription details, including pricing, are provided on the payment screen before the purchase is finalized. Also, we understand your frustration regarding our refund terms. They’re designed to ensure fairness and align with our program’s structure. We`d like to explore ways to address your dissatisfaction and assist you further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️