Paula's Choice, LLC - US and Canada Reviews | Read Customer Reviews of paulaschoice.com

Paula's Choice, LLC - US and CanadaReviews of paulaschoice.com

4.2397 reviews
Cosmetics & Makeup
1030 SW 34th Street, Suite A, Renton, Washington

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Paula's Choice, LLC - US and Canada

About Paula's Choice, LLC - US and Canada

Paula's Choice Skincare - US and Canada At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.MissionAt Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!Company OverviewSince 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.

Paula's Choice, LLC - US and Canada (paulaschoice.com) has 397 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paulaschoice.com
Website: paulaschoice.com
Category: Cosmetics & Makeup
Location: Renton, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Paula's Choice, LLC - US and Canada reviews

397 approved reviews, newest moderated first

Tiffany
Apr 18, 2022
The customer service team is simply…
The customer service team is simply amazing and made my experience with contacting them, seamless. Quick to resolve my issue and quick to follow up.
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Elizabeth
Apr 12, 2022
Nonexistent Customer Service
Facial cleanser dried my skin so bad it started peeling. Tried to return but the cost to return is higher than the product is worth. I got subscribed to that product so they keep sending me this soap no matter how many emails I send to cancel. I’m kindof annoyed at the customer service but they probably have a couple good products. They won’t pay for returns and I still can’t figure out how to even return this lol or cancel the reoccurring shipments. I’m just posting on trust pilot to try and get someone to help me out….
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Mihaela
Mar 31, 2022
Best customer servis
Best customer servis, very helpfull and polite.
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C L.
Mar 11, 2022
Abusive Email Practices
As with most companies, they added me to their marketing email list (which is extremely prolific) after my first order though I explicitly opted out at checkout. Then it turned out that their unsubscribe links didn't work (the unsubscribe links just opened their website). I had to contact customer service to get off of their mailing list. I was assured that I was removed from their mailing list, and that they were looking into the unsubscribe link issue. Months later, I started receiving their marketing emails again. I hadn't placed any further orders with them or had any other interaction with the company prior to being re-added to their mailing list. Regrettably, Paula's Choice appears to be among those companies that abuse personal information by periodically re-adding people to their marketing lists without consent.
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Kriti
Mar 1, 2022
I had a Consultation with Skincare…
I had a Consultation with Skincare Expert Ms. McGouth and it was extremely informative and helpful. She pointed out the products that would work for me the best and I'm already a huge fan of the 2% BHA. would recommend everyone to have a consultation and let the experts help you build your own skincare routine :)
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Lulu B.
Feb 22, 2022
Best CS and products!!
Best CS and products!!
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Greta C.
Feb 14, 2022
Excellent products
Excellent brand - love a lot of their products. And they have fantastic customer service.
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Hunter G.
Feb 10, 2022
One of the best beauty companies I've dealt with.
The products are fantastic and cover a wide range. The customer service is a game changer though.
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