Leclere C.
Site très sérieux
Site très sérieux, ont répondu à toutes mes demandes sous 24 h, décalage horaire oblige, et avec beaucoup de gentillesse. J avais un bracelet de montre qui fonctionnait mal, ils m ont demandé une vidéo pour voir et quelques jours après je recevais une nouvelle montre.
Response from Paul RichApr 29, 2026
Hello Leclere, Thank you for taking the time to share such detailed feedback, we truly appreciate it. We’re very glad to hear that you had a smooth and positive experience, and that our team was able to respond promptly and assist you effectively despite the time difference. It’s also great to know the replacement process for your watch strap issue was handled well and that you received a new watch in a timely manner. Your satisfaction means a lot to us, and we’re happy we could resolve everything for you with care and efficiency. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, Paul Rich Customer Support



