Leann
Getting results quickly and the simple…
Getting results quickly and the simple process of ordering and being able to give results to my ND

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Leann
Getting results quickly and the simple process of ordering and being able to give results to my ND
Donna W.
I ordered my kit around noontime and received it the next day! I really appreciated the speed and efficiency of the whole process. Final results on day 4.
Rick
The process worked fine but I’m not sure what to do with my results. I went to my doctor and they have no idea how to read the results and didn’t have much desire to call in to you all.
Response from MicroGenDXJul 1, 2025
Hello, Thank you for choosing MicroGenDX and taking the time to leave us a review! You and your provider may be interested in the physician consultation services we offer, where your provider can speak with another physician who has experience with our results and can provide guidance on treatment options. Our customer service teams are also available to answer any questions you or your provider may have, or schedule the consultation for your provider. Please do not hesitate to contact us by phone or email. Thank You
Jean
Very dedicated and fast! Helping me a lot
Bracquel
I've known multiple people now who's results haven't been accurate, with our own Dr's being in agreement. I followed MicrogenDX instructions exactly and yet my results absolutely are not correct. Yet when I contacted customer service, no fair resolution is offered past 50% Off a future test. As if I want to buy another test for more money to be wasted on likely more inaccurate results. I won't be using MicrogenDX further and I won't recommend it to anyone. I've wasted almost $300 on this test and I'm incredibly upset. I've had chronic issues and I'm well knowledged with them. When you're in constant pain, you start to do your own research. I've tried Evvy, JunoBio, and MicrogenDX. Only using different tests because they're different price points but MicrogenDX gets results faster. That's only worth something when they're accurate though. Evvy or JunoBio may take longer but I'd rather not waste anymore money.
Response from MicroGenDXJul 2, 2025
Hello, We are disappointed to hear that you aren't satisfied with your results. The team at MicroGenDX prides ourselves on the accuracy of our tests and we have achieved a consistent scores in the very high 90s for accuracy for all our inspections performed by CAP. We currently maintain a 99.2% average accuracy with our 3rd party inspections. We'd like to know more about what issues you and/or your provider encountered so that we can better address them. We realize that you've spoken with our team once already, but an emailed explanation of the problems encountered will go a long way to helping us resolve any potential issues. We also recommend anyone do their research before selecting any test options. There are many different tests that provide different results and outcomes. It is important to review the lab provider of any company you are doing business with. MicroGenDX does not outsource our testing to any other labs, ensuring we have full control over our testing services.
Carl
My return was handled easily and professionally. Very pleased.
Ariana
I am so thankful for this test - it helped solve my year long (or more) chronic bladder infection that my doctor had dismissed because it didn’t show up on standard urinalysis. I am so grateful for a company dedicated to this work and ending painful, complicated infections. Extremely fast delivery and results as well!
TJ
I received the results one day after I mailed in the samples. I have been fighting recurrent UTIs for 4 years and it's just been terrible. My doctor told me about microgendx and was going to order me testing through their lab but she said it would take a month or so to get her Clinic to approve it. So after my visit I just typed in the name of the lab and found out I could order the test myself. My doctor was shocked when I sent her the results and sure enough I had a UTI that was antibiotic resistant to four categories of commonly used treatments for UTIs. So she prescribed me something novel and I'm just hopeful that I'll finally kick this thing. I feel like a miracle just happened.