Jessica
Extremely fast delivery and results
Extremely fast delivery and results

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jessica
Extremely fast delivery and results
Tamar V.
Availability of test, easy to follow instructions, fast and clear results.
Jackie
Very fast turn around for results and answers for questions!
Laura Caton L.
This is the best test I have ever found. I will definitely reorder for future concerns. I am hopeful that after using these results I feel much better soon with various treatments. I love that the qPCR test can consider multiple issues with a single sample. So much easier than the doctor's office.
Justin
Fast, prompt service. Smooth process!
lori
Paid so much to have nothing else to do with results!
Response from MicroGenDXJul 21, 2025
Hello, We'd like to know more about your situation to better assist you. Please contact our customer service team directly at your earliest convenience. You can call 1-855-208-0019 or email ([email protected]).
Julie G.
I got the sinus key test. It was negative. I did not know I should stop all nasal sprays before taking the sample. The instructions said stop antibiotics. I didn't think my nasal sprays were an antibiotic. I wish the instructions had said stop all nasal sprays 2 days before. This was an expensive test and I am disappointed. Update 08-14-25: MicroGenDX offered for me to retake the Sinus Key test at a reduced price. They updated their instructions and I stopped taking my nasal sprays before this re-take test swab. I got results quickly and am happy to have received an accurate report this time.
Response from MicroGenDXJul 21, 2025
Hello, We are sorry to hear of your negative experience but we greatly appreciate the constructive feedback! We've notified the team responsible for maintaining our collection instructions and are looking into making updates. As for your experience, please contact our customer service team directly, as we'd like to work with you and get you another test. You can call 1-855-208-0019 or email ([email protected]). We hope to hear from you soon!
Steven
Unbelievably quick and accurate