D.
They were helpful and gave rapid…
They were helpful and gave rapid results.
Response from MicroGenDXNov 26, 2025
Thank you for the positive feedback. We appreciate you!

Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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D.
They were helpful and gave rapid results.
Response from MicroGenDXNov 26, 2025
Thank you for the positive feedback. We appreciate you!
Tamara H.
Found the bacteria causing the problem when my urine analysis and culture said all clear. This needs to be the standard of care !
Response from MicroGenDXNov 26, 2025
Thank you for sharing this! We’re so glad our testing was able to identify what traditional methods missed. We appreciate your confidence in our work, and we’re honored to support your care journey.
Debbie
Always a great experience! And an awesome customer service!
Response from MicroGenDXNov 26, 2025
We’re thrilled to hear you consistently have a great experience and that our customer service team has been awesome for you. We truly appreciate your support!
Brit S.
Great customer service, with a fast turnaround, and finally getting answers when everyone was saying there seemed to be nothing wrong. Looking forward to getting my life back with the information MicroGen DX provided. Thank you!
Response from MicroGenDXNov 26, 2025
Thank you for such a heartfelt review! We’re truly glad our fast turnaround and detailed results helped bring you the answers you’ve been searching for. Wishing you all the best on your path to feeling like yourself again!
Monty
I found the service easy to navigate with exceptional response times.
Response from MicroGenDXNov 26, 2025
Thank you for sharing your experience! We’re happy to hear the process was smooth for you and that our response time met your expectations.
Tatiana
Fast and accurate
Response from MicroGenDXNov 26, 2025
Thank you for the positive feedback!
Donald W.
Excellent?
Albert A.
Quick response, but pricey service.
Response from MicroGenDXNov 26, 2025
Thank you for your feedback! We’re glad you had a quick experience, and we appreciate your honesty about pricing—we’re continuously working to secure more contracts with insurance companies to provide the coverage our patients deserve.