Dawn R.
Justin was extremely polite and so…
Justin was extremely polite and so efficient! Excellent service

PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
282 approved reviews, newest moderated first
Dawn R.
Justin was extremely polite and so efficient! Excellent service
Ms. “.
The prompt responsiveness and comprehensive agent made my experience good. I would have rated him with 5 had my request been fulfilled but I understand he could not make that change himself so at least he promised to get back to me tomorrow with an answer.
Mikayla F.
Great customer service
Roxanna
Justin was great to talk with and helped me understand what the spend limit meant.
Daniella
I was helped by Justin and his customer service was friendly and efficient.
Louie I.
Justin was very friendly & patient with me as he answered my many questions. I so appreciate his kindness and knowledge as he helped me navigate the specifics of my personal loan.
ml
Stephanie was great! Answered all my many questions with patience and understanding! Pleasant to talk to.
PJ
This company sent me threatening emails when THEY wouldn't accept the credit card they had been using for months. When I called I gave them another credit card number to THEN be told they don't take credit cards and I needed to pay with a debit card. I gave them that and paid the full balance and THEN they kept charging a $5 fee for a membership with a company that was no longer doing business with them. They charged this fee to the ORIGINAL CREDIT CARD.
Response from PatientFiJan 23, 2025
Hi PJ, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you've encountered with our payment process and the additional fees. We completely understand how frustrating this situation must have been for you, and we want to assure you that this is not the standard of service we strive to provide. We’d love the opportunity to look into this further and resolve the issue. If you could reach out to our customer support team at 866-734-5979 or reply to this message with more details, we’ll investigate right away. Your feedback is important to us, and we appreciate your patience as we work to address this. -Best PatientFi Team