Patient Care Medical Reviews | Read Customer Reviews of patientcaremedical.com

Patient Care MedicalReviews of patientcaremedical.com

4.9127 reviews
Hospital & Emergency
9020 N Capital of Texas Hwy Bldg 2 Suite 230, Austin, Texas

Call Directions Website

Patient Care Medical

About Patient Care Medical

Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use.Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you!Features of the program include:“No hassle” ordering and monthly or quarterly auto-ship re-ordersYour own personal Customer Care RepresentativeFree and discreet shippingWe work with your physician to ensure you’re receiving the right product for your needsWe handle everything including billing to your insuranceIs your co-pay causing a financial burden? We may be able to eliminate itOvernight shipping of emergency catheters

Patient Care Medical (patientcaremedical.com) has 127 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: patientcaremedical.com
Website: patientcaremedical.com
Category: Hospital & Emergency
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: August 2020.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Hospital & Emergency, Texas

Patient Care Medical reviews

Showing 121 reviews with 5 stars · Clear filters

DANA
Mar 8, 2019
I used to be a liberator customer…
I used to be a liberator customer before I found you guys. Patient care medical helped me find a catheter that prevented me from having to have surgery to remove a stricture due to many years of not using the best catheter. What I like about Patient Care Medical, beside the conscientious helpful staff and the regular on time delivery is the convenience of no paper work, which was something liberator required after each delivery. Thanks for all you do, I'm a happy customer.
Response from Patient Care MedicalAug 19, 2019
Dana: Thank you so much for the kind review. We're not sure why some other companies require the level of continuous paperwork that they do, but our Compliance and Legal Department is well versed in these matters and we try to make the experience as convenient as possible for the customer. It's great to have you on-board with us, and I can assure you of the highest level of service and convenience for years to come. Dennis Co-Owner
Report
James
Mar 7, 2019
Prompt attention
Prompt attention, good counsel, on time delivery. Thanks.
Response from Patient Care MedicalAug 19, 2019
James: Thank you for taking the time to give us this kind review. We will continue to offer the best products and services, and appreciate your business. Dennis Co-Owner
Report
Peggy
Mar 7, 2019
It was life changing for me.
It was life changing for me to receive catheters from Patient Care Medical. I had been reusing (alcohol soaked) ones that I received in 1992 after my cancer surgery. I never thought that I could afford to purchase them. Patient Care Medical was understanding of my situation and worked with me and my insurance. I’ll always be grateful to them.
Response from Patient Care MedicalAug 19, 2019
Peggy: It was refreshing reading your review. We work hard to explore every avenue available for our customers, and it sounds like we did just that for you. It's great to know when a customer sincerely appreciates our efforts, and I want to thank you for taking the time to review us and add your comments. The best to you. Dennis Co-Owner
Report
PATRICIA
Mar 7, 2019
Excellent customer service!
This is a wonderful company to do business with. Their customer service is the best! I have ordered similar products from at least three other companies, and Patient Care Medical is by far the most proactive and customer-oriented company. I highly recommend them.
Response from Patient Care MedicalAug 19, 2019
Patricia: It's so nice to hear your comments. The knowledge, friendliness, integrity and proficiency of our Customer Service staff is our highest priority. I'm glad you also feel that way. We will continue to provide you with the utmost service and support. Thanks for the kind review. Dennis Co-Owner
Report
Rob R.
Mar 7, 2019
great vendor
great vendor
Response from Patient Care MedicalAug 19, 2019
Rob: Thank you for taking the time to review us...short but sweet. Says everything we need to know. We appreciate your business. Dennis Co-Owner
Report
Delbert
Mar 7, 2019
Knowledgeable staff
Knowledgeable staff, fast ship (2 days). Looked around the net and ended up staying with 'em for 2nd 3 month supply (expecting back surgery side effect to knit!).
Response from Patient Care MedicalAug 19, 2019
Delbert: Thank you for the positive review. I hope the surgery went well for you. Please let us know if there's anything we can do. Dennis Co-Owner
Report
Thomas C.
Mar 7, 2019
Been dealing with them for years
They are quick efficient and easy to deal with
Response from Patient Care MedicalAug 19, 2019
Thomas: Yes, we've ben supplying you for some time and we appreciate the positive review. The best to you. Dennis Co-Owner
Report
Tommy
Mar 7, 2019
All my questions are answered in a…
All my questions are answered in a professional way, products arrive on time.
Response from Patient Care MedicalAug 19, 2019
Tommy: We appreciate your taking the time to review us. Thank you very much for the positive review. We value all of our customers and appreciate your business. Dennis Co-Owner
Report