Steve U.
Great Product - Better Communication Needed
I've been a customer for nearly a year and have placed dozens of orders. The quality of the patches you produce is first rate. It really is an excellent product. That said, the communication between the sales team, artists and customer needs some work. There have been times when I have submitted designs for proofs and weeks have passed before I hear anything. In addition, I have asked for specific patches to be ordered and haven's even received a reply stating that my request has been received and acknowledged. I look forward to working with you to get these communication issues resolved because I do like the quality and price of your product. Please contact me directly with any questions.



