Founded in 2019, Passvers focuses on providing high-quality password unlocking and system repairing products and services. We offer professional and reliable tools to get rid of iOS passcodes, iOS system problems, and more. As a customer-oriented company, by far, we have solved tech problems for 5.9 million users worldwide.
Passvers (passvers.com) has 19 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
passvers.com
Website
passvers.com
Category
Internet & Software
Location
Rochelle Park, New Jersey
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: July 2026.
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Product: iphone unlocker. I used this product to unlock my locked ipad. It worked. When I tried to cancel my subscription they refused to cancel my subscription. Its been 3 months and they still refuse. Customer service asks for information and I continue to provide it, and they continue to refuse to cancel my subscription. Their customer service is the worst.
Response from PassversJun 25, 2025
We are sorry that this happened.
Regarding the automatic subscription service, you can cancel the service at any time by contacting the customer service department.
Could you please provide your email address? We will contact the customer service department to confirm.
AB
Artur B.
vor Passvers iOS nur warnen
Ich habe Passvers iOS in der Hoffnung verwendet, mein IPhone X wiederherzustellen, da es in der Beschreibung vielversprechend klang. Leider hat die versprochene Wiederherstellung nicht funktioniert. Trotz mehrerer Versuche konnte ich meine Daten nicht zurückgewinnen.
Zusätzlich war der Kundenservice eine große Enttäuschung. Ich habe mehrmals versucht, Unterstützung zu erhalten, aber es gab keine Reaktion auf meine Anfragen. Es fühlt sich frustrierend an, wenn man auf ein Produkt setzt, das nicht hält, was es verspricht, und der Support nicht erreichbar ist.
Insgesamt kann ich vor Passvers iOS nur warnen, denn das Geld seht ihr nie wieder, auch nicht über PayPal Käuferschutz.
Response from PassversFeb 21, 2025
Hallo Artur Balles,
Wir bedauern deeply, dass Sie mit Passvers iOS und unserem Kundenservice unzufrieden sind. Die fehlende Funktionsfähigkeit bei der Wiederherstellung Ihrer Daten und die mangelnde Reaktion auf Ihre Anfragen sind nicht das, was wir von uns erwarten.
Wir haben Ihr Feedback empfangen und werden es intern untersuchen, um herauszufinden, was schief gegangen ist. Unsere technischen Experten werden die Wiederherstellungsprobleme prüfen, und das Kundenservice - Team wird die Kommunikationslücken verbessern.
Wir möchten Ihnen gerne einen vollständigen Erstattungsantrag anbieten, um etwas von dem zu wiedergutmachen, was Sie erlebt haben. Bitte kontaktieren Sie uns unter [[email protected]
], damit wir das so schnell wie möglich regeln können.
Vielen Dank, dass Sie uns Ihre Bedenken mitteilen. Wir hoffen, dass wir in Zukunft die Chance bekommen, Ihnen eine bessere Erfahrung zu bieten.
Mit freundlichen Grüßen,
Passvers
MC
Matthew C.
Useless Program If Device Not Jailbroken, Customer Service Appears to be Helpful.
Received an Ipad that was authenticated locked and no way to communicate with original buyer to release the lock. Tried using this program to see if it can bypass it. It can't. Tried many times unsuccessfully. Reached out to passvers to see if I could get a refund since the program was useless and was unable to do anything for me. Exchanged couple of email initially and then they ignored me after several weeks of no follow up.
I do not recommend this program at all. As your device has to be in a certain condition for the program to work also customer service is terrible. If they can't or won't issue a refund on request, then at least send an email saying they won't but I got nothing.
Response from PassversNov 6, 2024
Hello Matthew Chau,
I'm very sorry to hear about your encounter.
First of all, we have recently upgraded our software to the latest version and fixed some known issues. We want you to make sure you are using the latest version of the software.
Secondly, we generally respond to every user's email within 24 hours, so please make sure your email is sent. We can't find your email by your name at the moment. Please reply to the message we are seeking from you on TrustPilot and we will proactively get in touch with you via your email.
We apologize for the inconvenience.
Warm regards,
Passvers
GA
Gabriel A.
This software provides many useful…
This software provides many useful features that provide simple to use tools, to repair and troubleshoot a variety of apple devices. At an already affordable price, it also includes an added discount on certain license packages. It’s an easy installation that allows you to use the software for free with certain limitations. After you decide what package is best suited for your use and needs, simply pay with a credit card and they will send you the information you need to continue using all of its powerful features. This can save you hundreds of dollars in repairs when seeking service from other sources. I recommend it for everyone who has to deal with problematic phone issues that have to do with iOS. Don’t give it a second thought and pick the lifetime usage package. You can’t go wrong!
Response from PassversOct 11, 2025
Hello,
Thank you for sharing your experience, and we are very happy to hear the news. We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!
KE
Kevin
Requires the iphone to be jailbroken.
Requires the iphone to be jailbroken.
Would not refund money when iPhone could not be jailbroken.
------------------------------------
Their response below is a lie.
I have been trading emails with their service for 2 weeks in an attempt to get a refund.
The software itself says "YOU have to JailBreak the phone - with 3rd party software" this is NOT made clear when the software is purchased.
Apparently the iPhone 4s does not have software available to JailBreak it, so I cannot use their software.
I have 2 weeks of emails back and forth where they blame me for not reading every page of their website - where - deep down (in various pages) they say "*You have to JailBreak - We Don't*."
I attempted to get resolution for 2 weeks before posting this.
***************************************************
One example below:
Begin forwarded message:
From: K
Subject: Re: Software doesn't work.
Date: August 26, 2024 at 10:20:25 AM EDT
To: sup****@fonepaw.com
I cannot get into the phone because of the activation lock.
I bought your software to get past activation lock.
Your software doesn’t works without a jailbreak.
I can’t jailbreak it because there is apparently no software available to jailbreak an iPhone 4s.
Therefore I cannot give you the information you request.
The only solution would be to be able to Jailbreak the iPhone 4S in order to use your software.
_____________________
K
---
On Aug 25, 2024, at 3:40 AM, su*****@fonepaw.com wrote:
Hello,
As we have clearly stated on the web that the software requires the user's phone to be jailbroken in order to be used, considering that the current jailbreak tool only supports ios14.5 and cannot support higher ios systems. Are you willing to accept a 50% refund? If so, we will help you to apply to your supervisor.
Sincerely,
Fonepaw Support
Response from PassversAug 28, 2024
Hello Kyle,
We are unable to locate your order information at this time, so please respond to the information we are seeking from you at TrustPilot.
Also, our software recognizes most phone models and automatically jailbreaks them, can you please tell us your phone model?
We look forward to hearing from you.
Warm regards,
Passvers
OM
Omar
Non sono capace di rimuovere il blocco…
Non sono capace di rimuovere il blocco iCloud.per la mia esperienza ho pagato per un anno.mandano un numero licenza software ma non funziona . assenza di assistenza nessun risposta con email ... supporto...forse truffa...
Ordine num :941693996
Response from PassversAug 28, 2024
Hello Omar,
We are very sorry to hear about your experience.
If you have any problems with the software, you can contact our Support Team and we will give you professional answers.
We will endeavor to contact you by email.
Warm regards,
Passvers