B.M. R.
I have emailed the support to cancel my…
I have emailed the support to cancel my subscription however I have not heard anything back . Their cancellation link is broken . It’s very disappointing not responding for request to cancel subscription Update they finally responded and it was taken care of. I am still disappointed that the process was this difficult
Response from PassversJul 3, 2026
We sincerely apologize for the initial frustration and any anxiety caused by not receiving an immediate reply within those first few minutes. We would like to reassure you that Passvers values every customer and never ignores any request. Upon checking our system, we confirmed that our support team processed your cancellation and stopped the automatic renewal within 24 hours of receiving your initial email. Please note that our official commitment for handling all subscription and billing requests is guaranteed within 24 hours, and always under a maximum of 48 hours. We strictly adhere to our unconditional cancellation policy and do not intentionally make this process difficult.