Victoria D.
3.5/5
3.5/5. There was more support in arranging the tour and recruiting than the preparation for the actual tour itself. I did not have accurate contact information for my in country tour director, nor were my airline tickets set up correctly with included checked baggage. I understand that Passports contracts through other companies, but it is still their job to ensure that everything is set up properly. The trip itself went well and was well planned, educational and enjoyable. As a language teacher, the purpose of this trip was cultural and language immersion, and I would like for there to be more opportunities for that language immersion. I thought having a “bilingual tour guide” meant that some of the information would be presented in Spanish, which is to no fault of the tour guide (Marco was amazing!), but is something that needs to be laid out more clearly by Passports. This is my first trip like this, but having inquired with and briefly worked with a few other companies, I chose Passports based on their responsiveness and flexibility in cancellation, both of which were great. The food was repetitive, and felt like they missed opportunities to showcase authentic cuisine, but it was still good. As a whole, it was a good trip and experience for the students, but left something to be desired for the teachers.