Passports TravelReviews of passports.com

I have travelled with students for many years with a few companies. Passports takes the experience to a whole new level from the very beginning of the process to the end of the trip. The planning is always careful and accommodating to what the leader wants and not the company agenda. The details are all covered thoroughly so that the actual trip flows smoothly and efficiently. The accommodations are ideal for every city that I have used and the meals are all the gastronomy of the country - and very delicious. In every way, Passports is a highly professional company that delivers on its promises and its marketing information. I would use no other company.

Passports is a top-notch student travel company. I have had the opportunity to work with them for many years, and I have always appreciated their professionalism, friendliness, attention to details, and quick response to any needs we might have. Dale and Dave go the extra mile to make sure their customers are happy, and I consider it a privilege to collaborate with them. They were especially helpful during the pandemic when our trip had to be postponed and ultimately cancelled. They always make sure our requests are honored as best as possible. Our hotels are in great locations, the food is great, and the experiences are wonderful. I work closely with Kris in the planning stages of our trips, and she is extremely helpful. Tara always responds quickly to our needs and questions, and the tour directors are amazing. I'd like to give a special shout-out to Larry who does a fabulous job of adapting to the needs of each particular group. Passports is by far one of the best student travel companies out there.

This was my second time taking a group with Passports.com. We had a fabulous time on our trip to Portugal & Spain! Navigating a trip during an a pandemic is tricky to say the least. Passports with their extensive knowledge and great staff made it a trip to remember for all! Our onsite Tour Director, Sales Director, and Pre-Tour Director were top notch!!! Thank you ❤️

Passports is a highly reputable company from start to finish. Lots of groups claim they have city center hotels, but nobody but Passports actually does. All of our hotels were centrally located in the heart of the cities. The meals always had 3-4 courses and everyone was always pleased with the presentation and taste. I had a custom tour, and everything was planned exactly as I intended. Wonderful to work with such a wonderful company. The President of the company met us twice for dinner on my trip and sat with us and discussed our tour. It was nice to be able to express things directly to the President of Passports. Outstanding company with precise execution of my custom tour.

I have planned 3 trips with passports so far. Always a positive experience. Never had any issues. They were especially helpful during the covid pandemic when we had to move our trip 3 times.

How do I put into words how great of a job my 2 tours were this summer (back to back). As usual, Passports did a bang up job! Just amazing. Keep doing what you do! You all are the best at building these tours! Love it! Trips 8 and 9 with you all are now done. Off to go rest!

Passports Travel Company went above and beyond to provide an excellent culturally enriching and fun experience for my students and chaperones. They were also extremely accommodating and understanding with covid and vaccine challenges, offering full refunds to people who changed their minds about getting vaccinated even though they had signed a promise to do so as was required by the countries to which we were traveling. After a two year delay, our trip exceeded all expectations. One student said to me at the close of each day: "Ms. Lobosco, this is the best day ever!" I couldn't agree with her more.

This was my fourth tour with Passports. We were five days before departure in 2020 when COVID ramped up in Spain and we had to cancel. We were the very first group that had to change because of COVID. At that time no one knew what was going to happen. With a discussion with Dave and Dale, they decided to offer us a full group postponement at no charge, even though there had been no COVID government money yet. It was only beginning at that time. We had to postpone again in 2021 and we finally travelled in June 2022. It was so much work on the part of the whole Passports team, especially Dale, because I think we had each other on speed dial by then. As usual, our hotels were fabulous, centrally located, safe, clean and comfortable and sometimes a little bit luxurious too. We always customize our trips and tours and we were able to do everything that we wanted to do. Our tour director, Victoria, has been with us for two trips and she is part of our family. We appreciate and love her so much. Unfortunately while we were traveling, we had a death in the family of my Co-leader and Passports immediately scheduled him to go home and were very supportive. They treat customers like family and show us how much they care. We will always be loyal to this family run company and are booked for 2023 for Italy for Round Five!