JustAnswer C.
The photo was not accepted
The photo was not accepted

Take Your Passport and Visa Photos Online. Get your perfect biometric photo (compliance guaranteed). We are all about convenience and speed when it comes to your photos.
PassportPhotos.com (passportphotos.com) has 75 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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JustAnswer C.
The photo was not accepted
Melina
It was my first time using PassportPhotos.com. I admittedly made a mistake in accidentally purchasing the physical photos to be shipped to me when all I needed was the digital copy, but it was not clear to me whether the digital copy was provided with every purchase or whether you had to specifically choose it. I followed up immediately when I didn't receive the email with the digital photo and by the time they responded they said it was too late and the order had been dispatched and there is nothing they can do. Unfortunately I did not get any of what I needed from this purchase.
Gita R.
My experience thus far has been quick and easy! The real test will be, however, the speed with which the photos are mailed and delivered!
Response from PassportPhotos.comMar 9, 2023
Thank you for taking the time to leave a review for us here at PASSPORT PHOTOS. We really appreciate the positive comments. We are pleased to see that the hard work put into the process we have here has had a positive outcome for you and you have received what was rightfully yours. Many thanks, The team at PASSPORT PHOTOS.
Alexander B.
This service is perfect for the busy individual. I didn't have to leave my house to get my passport photos, and I got them in a few hours. It's convenient and affordable.
Response from PassportPhotos.comMar 9, 2023
Thank you for taking the time to leave a review for us here at PASSPORT PHOTOS. We really appreciate the positive comments. We are pleased to see that the hard work put into the process we have here has had a positive outcome for you and you have received what was rightfully yours. Many thanks, The team at PASSPORT PHOTOS.
Steve C.
It turned out it was unusable because I couldn’t get the proper size right to upload
Andrew T.
It was a true pleasure and a delight to use this service. It saved a huge nightmare from happening and let me get a passport in time for my special trip.
Response from PassportPhotos.comMar 1, 2023
Hi Andrew, Thank you so much for your kind words. We appreciate your business.
Danny T.
I like the fact that I took my own shot over and over until I got what I liked. Their print and ship service was definitely a plus. Didn't have to leave my house and got them in 3 days. I'll use them again, in 10 years. :)
Response from PassportPhotos.comMar 1, 2023
H Danny - Thank you so much for your great review. Our AI is what truly sets us apart from our competitors. We look forward to seeing you in 10 years. :)
Marin
Paid $16.95 for a photo in September 2022. Photo was refused by the National Passport Office because "image was not clear." Requested a refund through the passportphotos.com website, with no response. Then I re-emailed them from my personal email and was refunded the full amount the same day. So... not sure that I would bother using the service again since they don't seem to be able to verify that the image they send to you is actually suitable. I am happy that I was finally refunded my money.
Response from PassportPhotos.comFeb 17, 2023
Good afternoon martin, hope your well. We deeply apologise about the low quality resolution leading to your pictures being rejected. Unfortunately we have no correspondence from your self with this matter. We then went ahead and refunded this order which we are happy to see has all gone through correctly. We really appreciate your feedback is now updated to a 3 star review as oppose to the 1 star, Please can you contact our support and we can resolve and answer any questions you may have. Many thanks, Team passport photos.