John
Refund without quibble
The service was very quick but when I submitted the photos the UK Passport Office (PO) rejected them due to shading on one side of my face. I then discovered that I could take a 'selfie' myself and submit it directly to the PO and they would check it - did so and it was accepted first time round. I complained to Passportphotos.com about the photo they said was OK not being accepted by the PO and they refunded my money very promptly.
Response from PassportPhotos.comSep 6, 2022
Thank you for taking the time to provide this fantastic feedback on our service.



