Party CityReviews of partycity.com

This company is shocking i emailed three times over a package i ordered in december and it still hasn’t arrived it’s now the end of january and i haven’t received it and the shipping says it’s still in england? they blame brexit which is bs because every other company hasn’t had this issue as big? i only got back a response when i threatened to write a bad review and open a paypal case with them where all i got was an excuse no help at all!! Avoid at all costs would not recommend at all!! i thought they were reliable! turns out it’s not!!! Avoid avoid avoid find somewhere else do not waste your money!!!

If I could give it a 0 stars I would. I ordered off woodies thinking it was an Irish company only to be disappointed and left with no party decorations for my little girls birthday. Avoid this place I will never order from here again. I would have ordered elsewhere if I knew it was coming from England. A disgrace.

Ho acquistato un prodotto su questo sito e avendo letto le recensioni ero un po’ titubante se farlo o meno, invece è andato tutto ok, consegna in tempi record, arrivato in anticipo rispetto alla data prevista...vestito di carnevale molto bello

Absolutely disgraceful. I ordered items for delivery from Irish domain. Paid more for a quick up to 3 days delivery. 3 weeks later got a message that the delivery will be late. 4 weeks after the order was made the parcel is still in transit Customer service is very bad. They don't know where parcel is and won't do refunds. Its long after celebrations and decorations are not needed. Although charging for rapid delivery the company now says their order comes from abroad and due to brexit may be delayed.... This should be written on their website. I would order from Amazon or other local shop should I know they charge more for quick delivery but don't provide it. Avoid this company at all costs!

Beware of them!! They charge you 4 months later for the rest of your balance and don't let you know!! They call it a glitch in the system and offer nothing but excuses. I will never use party city again. I bought items for my son's birthday in October and im being charged for what they claim is my remaining balance.

Probleme beim Umtausch gehabt. Richtig unprofessionell und ärgerlich. NIE WIEDER!!! Finger weg von Party City

Looking here like many others, trusted this was an Irish website as using an Irish domain. Couldn't be further from the truth. Do NOT waste your money or time with this company. No reply from customer service either and by the looks of it here, they do not care to reply either. AVOID AVOID AVOID at all costs.

I placed an order with partycity.ie - an Irish website with a business address in dublin. Coming up to Brexit I was conscious of buying from within ireland / EU. I’ve been waiting weeks for my order and today got a notification that after paying €5 delivery charge, I am now having to pay an additional almost 15€ Customs charge to receive my order. It turns out after placing an order with a business based in ireland through an Irish web domain, that I’m getting goods sent to me from the UK at an additional expense. I am so annoyed at a such a disingenuous way to conduct business and recommend all EU customers avoid dealings with this company at all cost. Update - after paying all these extra charges, the courier company got the item within 20km of my home and decided to return it to party city as ‘damaged’ - so all that extra cost for nothing. To give Party City their credit, they did refund me for the item when I contacted them. But the fiasco would put me off ordering here again, and I’m down the ‘customs’ charges