Don C.
PartsVu always has the correct match
PartsVu always has the correct match! They follow through on prompt delivery However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the parts on day (4)! Contacted PartsVu and they explained that 2 day is two business days-so order late on Friday means get your stuff on Wednesday! Would have appreciated an AI alert when ordering from the companies involved! But still a LOYAL CUSTOMER!
Response from PartsVuMay 18, 2026
Thank you for your detailed review and for being a loyal customer! We’re glad to hear we consistently provide the correct parts and that you’ve had a positive experience with our order fulfillment and delivery overall. Regarding the FedEx 2-day shipping option, we understand the confusion. “2-day” shipping refers to two business days from the time the carrier receives the package, so orders placed later in the week (such as Friday) can extend into the following week due to weekend non-processing days. We understand how this can feel unexpected, and we appreciate your suggestion about clearer alerts during checkout—feedback like this is very helpful as we continue improving the ordering experience. We also understand that carrier transit times are ultimately managed by FedEx once the package is handed off, and while we work with reliable shipping partners, delays can occasionally occur outside of our control. We truly appreciate your continued support and loyalty, and we look forward to serving you again!