PartsIPS - Appliance PartsReviews of partsips.com

I ordered the part for my stove and quickly realized it was the wrong part. I tried to cancel it but it wouldn’t allow me to do that. I immediately wrote an email with my order number attached and sent it to the company. My order was never cancel. No one from this company contacted me as I had ask them to. Be careful of companies that don’t have a cancellation on their website. Now I have to go to the trouble to return a product that doesn’t work for me. I called the company the person I spoke with was horribly rude and told me basically to bad. Nothing I could do about it. I will never do business with this company again.

Correct part number was on the package. Wrong part was in the package. I called to get it replaced with the correct part. I was told by the "customer service" replaced that I would have to call the manufacturer, that you guys can't help. Really? After you took my money you can't do any better than that? To hell with you.

Wrong part sent. Didn’t match the photo on the website. Waiting to hear back from the company about remedying the situation.

I ordered a GE Dishwasher Lower Rack and Swb replacement using the my Model # to locate the part # on their website. Their information was apparently wrong because when I received the product it was too large & didn't fit the dishwasher. No one ever answers their phone lines & their email response was they sent what I ordered. I sent photos along with my Model & Serial #. Their response was I could return the part at my expense & once received the part, "will refund the amount." I initially paid $62.33 for the part + $11.99 shipping. To return the part it would cost $74.19 using UPS & over $100 using USPS. I asked that they pay the return postage so I could send it back for the credit. I found the correct part by calling the GE Appliance website & they confirmed the part # was incorrect & updated. I ordered the correct part from them. No help from my credit card company.

Ordered 6-inch ge drip pans using their number and the picture of the item i wanted. When I received them they were completely different. They said that they sent what i ordered. When I sent them a letter with a picture taken directly off the website, they said they would correct it for others. As of this date 8-13-2023, this company has not gotten back to be at all as to how I can a refund. Quick to sell-too stupid to correct their mistakes. Will never use this pile of crap company again.

I thought I was getting 2 units from the picture I was shown but received only 1! Bait and switch!!!! I will not recommend them 😤 Do not use them!!!

Do Not order from this company!! I placed an order at 11:30pm and called at 9am when they opened the next morning to cancel my order. They told me it could not be cancelled since it already shipped. No company ships items in 9 hrs! I asked for a tracking number for the shipment and they couldn’t give it to me. I had to email this company because the phone number on their site (that says please call, we are happy to help) does not even work! Had to file a dispute with my bank. I had a bad feeling about their website- should have read reviews- lesson learned!!

My billing address is a PO Box. Partsips wouldn't accept my order because my shipping address doesn't match my billing address. I found the part for the same price and ordered from another vendor.