PartsIPS - Appliance PartsReviews of partsips.com

The customer service is horrible… if you buy something from them and it is the wrong part be sure to get it back within 30 days cause if you’re at 31 days, they will not take it. They will also not help you with any purchases I would not recommend ever using this company.

after 7 days no communication concerning shipping. After calling 5 times I finally got someone to answer. He's said it would be shipped next week. Wrong answer. That's not what I paid for. Scam service, does not have parts on hand. SHOP ELSEWHERE!

They list parts in stock that are discontinued from the manufacturer's. Charged credit card without shipping or having part in stock. Scammers

Part was supposed to ship within 4 days, no update, phone number shows for out of the United States. No response by email, feeling scammed. Mueller Appliance LLC

Do Not I Repeat Do Not waste your hard earn money. My part went to a totally different address and they want me to reorder another part otherwise they can't refund me nor resend me another one. I have over 20 e-mails going back and forth with them but no solution in place other than telling me to reorder. They sent to a total wrong address . I will not recommend this company to anyone.

Ordered a part for a fridge. Received correct part but the part broke within a month. Called customer service and they literally said we do not do returns or replacements and that I would have to buy a new part. Customer service was absolutely terrible and then just hung up on me.

Ordered a part. Tried to cancel 10 minutes later but couldn't on website Called and was told they can't cancel on the phone and to send email. Sent emaul cancelling the order within 30 minutes of placing it. Got the notice the next day that it shipped. Called and was told nothing could be done. Crooks

Terrible company. Incorrect info on the website. Sent the wrong part. Terrible customer service. Nearly impossible to reach on the phone.