PartsIPS - Appliance PartsReviews of partsips.com

Scam Alert! We ordered a part a month ago. No answer to emails. Someone picks up the phone when they feel like it but have neither customer service manners nor do anything to ensure delivery. After waiting for no delivery, I put a chargeback on credit card used for payment. Stay away from this scammer, you'll thank me later.

Ordered 6 metal clips from their site for a washer. Shipping was 14.95 for a order that weighed maybe 2 ounces, but I needed the parts to get the washer back in service. After 5 days i called to ask where the parts are. I was told they were 3 weeks out for delivery. I found another source and sent a e-mail to cancel the order. I was told it was too late to cancel! When I asked why the order could not be canceled I rerceived no response.I had attempted to cancel on 9-6-2019, the order arrived via UPS on 10-1-2019. Avoid this outfit, there are many other sites that actually want to serve a customer.

Not good ... actually THE WORST !!!! I ordered a whirlpool cook top from their website on line ... paid for it ... then in two hours I noticed my order was cancelled and a refund offered with no explanation. Tried calling several times to find out why my order was cancelled ...only to get busy signal. I then noticed that the web site was immediately updated and the same model cook top was advertised for $80 more. I think that they were unhappy with the first price ... then cancelled the order and re-posted the product at a much higher price. I don;t usually write reviews ... but THIS IS A BAD OUTFIT! STAY AWAY ... you will only have grief !

I ordered a control panel for my GE double oven. I had an electrician install the new part and it wouldn’t work. He tested everything with his multimeter and said the new panel was “dead”. Now I’m faced with eating the ridiculous $40 in shipping(for a small 1 lb. box), plus the $5 it will cost to ship back, and a 20% restocking fee(they get to indefinitely make 20% off a defective part). I will never use this company again and would strongly encourage everyone to avoid Partsips.com like they were the plague.

Ordered a part to fix a range hood from the website. I emailed about 10 days later to ask for an order update and was informed that this item was on "national backorder" until a certain date. A week after THAT date, I emailed again and waited 2 weeks for a reply before pursuing a chargeback with my credit card company. I wasted two months waiting on this part with no communication from this ridiculous company.

I placed an order for an range hood oven cover on August 17th and finally received the order 9 days later and unfortunately it was the wrong part. I called and was told that he would send an email with a return tags for UPS to pick up. Never happened. I have called every day since then and spoken with the same guy who is very hard to understand and today when I called he hung up on me. DO NOT USE THIS "COMPANY"! Better Business Bureau is my next call!

Total scam. I didn’t do my research and soon realized I was scammed. I tried calling 10-15 times and...nothing. He responded back finally to tell me the order had shipped. The tracking he sent me was over 120 days old and said he “unfortunately couldn’t help me due to the fact it was over a 120 days since he shipped it”. I ordered in on Aug 19th 2019 so less than 3 weeks ago.....sounds like this guy has his entire process down on how to steal your money. I’ve contacted the police in his area and they are following up.

rip off! on 7-31- 19 I made a purchase.of $35 for a ge part. I tried email and calling no response! avoid this place like the plague!