PartsIPS - Appliance PartsReviews of partsips.com

DO NOT ORDER FROM THIS COMPANY!!!!! Giving partsips.com a 1 star rating is too high. I don't think this company is legit. The phone number displayed on partsips.com website is not valid according to my phone carrier. I did manage to find another phone number for partsips.com, but they only answered one of five attempts. They do NOT respond to order inquiries by phone, nor do they respond by email in a timely manner. If you place an order, they will immediately process the payment, without shipping the parts requested.I know this because my CC purchase has been processed, & a week later, & after several phone & email attempts to their customer service, I was finally informed that my order has been backordered for approx 3 weeks. I found (3) other sites online that had the same parts in stock. Now, this is an assumption on my part, but it appears to me that partsips.com will take your order, use your money to buy the parts, then ship your order when they receive the parts from someone else. I would not buy anything from them, no matter how good the price appears to be. My mistake. Check their reviews.

I purchased a thermocouple from a picture on their website. They send me a different thermocouple. When I complained they said basically, "Too bad, too sad." They would take it back, but I eat the freight coming and going (which was very high) and pay a 20% stocking fee. All this for the wrong product. Shame on you, Partips!

never ever ever deal with PARTSIPS dont buy any thing from them. I bought part for my cooktop and 10 minutes after ordering it i realize that part is already there i dont need that any more so i send them email right away to cancel my order it was evening time in new york next day i checked i didnt receive any email confirming my cancelation so i called talk to live person and advise him about email and canceling my order he said no problem your order will be canceled. But later that day i received email from them that shipped my order. OMG ..... i asked them why they shipped it when i canceled but there was no answer. Now they are asking me to ship package back to them and pay shipping which i dont think i will do i am not paying any extra money to this crook company. I ask them to send me shipping back money so i can send but they are not sending. I already called my credit card and dispute the charge. This is fraud company their business is not doing well thats why they are doing all this stuff so they can make some money.

0 stars if I could. They sent the wrong part and never resolved it with us. Looks like I am not alone in my bad opinion of this company! Ugh!

O star! This is the worst company ever! I ordered 2 refrigerator bins and only got one. you think you are getting a good price but with that stupid shipping and handling cost forget it. And no one will answer the phone or any emails no matter how many you send. Just get your bank to refund you the money. Terrible and dishonest.

I went to the website put in model number I was looking for the shelf came up for my fridge looks just like it. Did not mention any dimensions so I assumed it would fit when I get the part it doesn't fit anywhere in my fridge so it wouldn't even do me good to keep it and replace another shelf if it broke. I have to pay to ship this part back and they will take 20% of what I paid for the part and I don't get the original shipping cost either so really I lost 40$ because the cost of shipping I've paid out twice and then losing 20 percent but my other option is to trash it bc I cant use it. So im sending it back but I will never ever do business with this site again. Lesson learned. Now im hoping they do my refund once they get it.

One of the worst experiences EVER. Ordered the part on June 6th, told on June 29th it was on the way, told them on July 14th I was going to dispute the charge with my credit card company and they refunded the charge with no explanation (well they sent me an email saying they refunded, I'll wait till I get my bill to find out for sure). Don't waist your time, it's a rip off!!

Actually-0 stars!!! They are total rip offsnot even going to go into detail about this but they took my money and are also sending me hacked UPS information about where it is the package actually that doesn't even exist!! They literally hacked my UPS account and have me on a wild goose chase that it's somewhere in San Antonio when it's actually lost the package and they were paid out cuz I filed a claim with UPS and UPS tells me that they already paid the seller which is IPS parts and they're claiming they didn't get paid from UPS which is a total bold-faced lie!