PartsIPS - Appliance PartsReviews of partsips.com

DO NOT BUY ANYTHING FROM THIS STORE! HORIBLE CUSTOMER SERVICE ! THE FACTORY RIMS WERE SUPPOSED TO BE RESTORED TO FACTORY CONDITION. NOT THE CASE. ALL HAD BALANCING MAGNETS (1 HAD 2 SETS) THAT HAD BEEN PAINTED OVER. ONE LOOKED LIKE IT WAS A RETURN BECAUSE OF THE WAY IS WAS PACKED. IT ALSO HAD TWO ANOMOLIES. I WANTED TO EXCHANGE THEM NOW JUST WANT TO RETURN THEM. I WILL BUY THEM ELSEWHERE. I HAD CALLED 10+ TIMES BUT NO ONE EVER ANSWERS THE PHONE. I SENT 2 EMAILS WITH NO REPLYS. I NOW HAVE TO GO THROUGH THE CREDIT CARD COMPANY GET A PULSE FROM SOMEONE IN THIS COMPANY. GETTING READY TO BLAST THEM ON OUR LAND ROVER FORUM NEXT AND ANY OTHER SITE I CAN FIND TO POST A REVIEW TO MAKE SURE NO ONE EVER BUYS FROM THEM AGAIN.

I ordered a part and called 5 days later and was told it would ship out after 7 more days. I told him to cancel the order and he said send and email. I sent an email and then received an email with a ups tracking number for an order that had already been delivered to Everett WA. I live in Florida. I called again and they told me to send an email. I told him to cancel the orderd immediately and they will not.

Custom service number does not work. 53$ later and no part Omg. Scam scam scam

Do not order from this company. I realized that I ordered the wrong part, so I emailed and then called them to cancel the order. I was told if I emailed them, they would cancel it, which I had already done. "So since I emailed you, this will be cancelled, correct?" "Yes." The next day I got a shipping notice. Now they're telling me that because the product shipped directly from the manufacturer, there's nothing they can do about it. I am disputing the charge with the credit card company. I would never use this company again.

Giving it 1 star because that's the only way to write review!! DO NOT I repeat DO NOT buy a thing from this company they sell sub par merchandise that is defective and they DO NOT stand by their products.

the old adage if price looks too good it is. should have listened to bad reviews. called. got customer support no problem so made order. order never shipped. called customer support: "will look into it and call you back in an hour". that was end of customer support. could not contact directly. could not contact after logging on. e-mail came back undeliverable. finally went to credit card company who after reviewing gave me credit.

Website said the part was in-stock, so I ordered on a Saturday. Called on Monday and asked if it was in-stock. Man said he would call me back at the end of the day to let me know. I asked why his website had said it was in-stock, yet he could not confirm it. I called back ten minutes later and attempted to cancel the order. I checked my credit card and was disturbed to note that it had already been debited in full. I again attempted to cancel the order. A few days later, they shipped it anyway. It was the right part and the price was good, but when I cannot get an answer as to order status, I suspect this is a phone desk in another country that is simply processing orders it forwards to a real vendor.

I place the order and it said we should receive it within a week. When we didn’t, I accessed the email address we had used for the order, but found that I’d never received an invoice for the order. I was able to locate the site again by looking through my browsing history, and sent an email inquiring. At that point, they responded and said that the item was on backorder and not expected for another 2 weeks (I guess I would never have found this out if I hadn’t emailed), and asking whether I still would like it fulfilled, or to cancel the order. I requested that the order be canceled. They still sent me the parts - about 6 weeks later - and when I requested a return label to send the parts back, they refused to send a shipping label or in any way pay for me to return the parts they had sent in error.