PartSimple.com specializes in helping people find the replacement parts they need quickly and easily. We sell millions of parts for hundreds of brands across the world.
Partsimple (partsimple.com) has 102 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Rich S.
As an appliance repairman in San Diego I have used their service to repair control boards that are out of production. Their failure rate has been 20%. Meaning that 20% of the boards I get from them need to be sent back to them to be repairs a second time.
Gary F.
I sent Part Simple my GE Double Oven control Board for repair of the board for the lower oven only. The board was returned and does not control the lower oven at all, so they did not repair the board. Part Simple want me to send it back again and I have to pay for shipping. Do not do any business with this company! They didn't repair or replace any components on the oven control board. They are FRAUDULENT and are a SCAM. Gary Flohr Electrical Engineer
shirley R.
I am having a difficult time with Part Simple.com. I ordered a GE control panel assembly for my microwave oven. My technician came to install it and determined that I did not need it and was able to fix my microwave without the part. I immediately contacted Part Simple to schedule a return and I received one response wanting to know if I had installed the part. I responded no and that I never took it out of the box. Their website states hassle free returns unless the item is special order. No where on the item I ordered said it was special order! I have sent Part Simple emails, left several phone messages, and completed the online request for return on their website. They have ignored all of these attempts. Their website boasts of their team helping people find appliance parts that are hard to find and I have one that I do not need so it would seem they would welcome this return as I am sure there is someone out there that could use it! Prior to this issue their order confirmation and tracking notifications were very prompt which I really appreciate. I just wish they would send me the Return Authorization so I could return this item. Thank you!
John W.
I ordered a replacement icemaker for a refrigerator, When it arrived, it had a note in box that the bar to shut off ice maker when full was SOLD SEPERATELY. Website doesn't tell you this. Guess what, the bar costs nearly as much as the icemaker. I'd avoid these clowns.
Chad M.
Paid for 2 day shipping to get a refrigerator back up and going. It took 2 days for them to ship the part and 5 days for it to arrive. NEVER AGAIN!!
Jason N.
Order wrong part. 5 minutes later (literally) informed PS. They said "already shipped." Really, in 5 minutes? Ask for return number and ignored. NEVER AGAIN! !
Mike
Horrible experience, the website chose the part based on my model number. It was the wrong part I ended up paying $30 to return it minus their shipping cost I've got $60 and nothing to show for it but a bad experience I will never use them again they're plenty of other options available for appliance parts
Jim
I had the same experience, picture was what I needed, ordered and they sent a different control board, communication is terrible, I sent a pic of the board I needed and a screenshot of what I ordered, 2 weeks of lost time and a refund was all that was offered. They misrepresented and stonewalled, wasting my time....I won’t do business with them again !
