PartshncReviews of partshnc.com

Response from PartshncJul 25, 2026

Thank you for your kind review and for trusting us with your repair! We’re so glad the part arrived quickly, fit perfectly, and helped get your A/C back up and running. We appreciate your feedback regarding online chat and want you to know that Olivia is a real team member dedicated to helping customers. Your support means a lot to us, and we’d be happy to assist you again anytime.

Response from PartshncJul 8, 2026

Thank you for taking the time to share your feedback and for your support. We completely understand your concerns and sincerely apologize for the inconvenience you experienced. After reviewing your order, we confirmed that our team provided you with a prepaid return shipping label on 06/29/2026 so you could return the part for a full refund. However, we noticed that the return shipment has not yet been sent. If there's anything preventing you from returning the item or if you need any assistance with the return process, please let us know we're always happy to help. We truly appreciate your business and hope you'll give us another opportunity to provide you with a better experience.

Response from PartshncJul 25, 2026

We appreciate your kind words and continued support! Providing helpful service and reliable, on-time shipping is always our goal. Thank you for trusting us with your order, and we hope to have the opportunity to help you again soon.

Response from PartshncJul 25, 2026

Thank you so much for your kind review! We’re pleased to know you were happy with the fast shipping and careful packaging of your order. Your support means a lot to us, and we look forward to assisting you again on your next purchase.

Response from PartshncJul 25, 2026

Thank you so much for your kind review and support! We’re glad to hear that you found our ordering process easy and that the quality of your product met your expectations. We truly appreciate your business and look forward to helping you again whenever you need us

Response from PartshncJul 7, 2026

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with the shipping costs. After reviewing your order, we found that the part you ordered was a Heat Exchanger Assembly, which is classified as a heavy, oversized item. The carrier advised that it could only be shipped using a specific shipping service to help prevent damage during transit. We want to assure you that we did not require you to proceed with the additional shipping cost we presented the available shipping option provided by the carrier. As requested, we promptly processed your full refund. We truly appreciate your understanding and will work to ensure situations like this are communicated more clearly in the future. Thank you for your support, and we hope you'll consider shopping with us again.

Response from PartshncJul 25, 2026

Thank you so much for your review! We’re glad your product matched your expectations and arrived on time. Your satisfaction and support mean a lot to us, and we’re grateful for your business. We look forward to assisting you again whenever you need us.

Response from PartshncJul 25, 2026

Thank you for your kind review! We’re pleased to hear that you had a positive experience with our pricing, inventory, and fast shipping. Your support means a lot to us, and we look forward to assisting you with your future parts needs.