PartshncReviews of partshnc.com

Delivered broken pump still haven’t gotten a refund Ordered another pump got no relative information or Tracking but did finally get it a week later Like the Products and the prices are good

Porque no me quieren cambiar la parte mal servicio

Reliable supplier and responsive.

Excellent service

The part that you sent me was missing a clip that when we installed the part my boiler still would not work I had to call a professional HVAC person who found the mistake and said that you guys ripped me off and that was like a $385 part and it did not have everything was supposed to be included with it and the clip should have been there. As for the shipping I never knew second day air was second business day so it took four or five days before I even got my part and I paid 80 something dollars

Great price. Package arrived early. Exactly what I asked for.

Fast shipping and competitive price.

A shipping label and tracking number were created the day after I made my purchase, so I thought I’d have the item soon. A week went by with no updates - fedex was still waiting to receive the item. I called customer support and was assured my case was being elevated to “priority” and that someone would reach out to me via phone or email by the end of the day. No one reached out, so I emailed them the next day. Same response. “We are working on this as a priority, please be patient”. Long story short, after multiple phone calls and emails to customer support with zero questions answered and every conversation ending with “we’re working on this as a priority”, almost a month went by with zero updates from PartsHNC and zero order progress other than a shipping label being created. Now it’s been 2 weeks since I cancelled the order and asked for a refund, and to no surprise, I have not received a refund or even an update as to what could be causing the delay. Just called customer support and was told I’d be contacted by the end of the day with an update. I’m not holding my breath.