We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.
PartsFPS (partsfps.com) has 228 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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chris B.
Have tried ordering three times from company always lists parts in stock get charged immediately upon ordering only to find later parts are on back order this has happened three times 2/11/22 6/18/22 12/20/22 I'm done
Zotmund
Absolutely rubbish service. Ordered the part, got the receipt with tax on it without a valid VAT number. No reply to email. No phone number, just a unit in Glasgow and a PO box number. I don't think this is a legitimate company in the UK. Avoid like the plague. Looks like a scam.
Steve M.
Tried parts FPS because of reasonable prices and they showed all parts in stock. Received part of order although invoice showed complete order shipped. Call service number and got the same rude person other reviewers mentioned. Was told it was shipping but wouldn't say when. Follow up phone calls went unanswered, sent emails and then was told part unavailable. Reordered parts from reputable supplier. As others stated,poor customer service and inaccurate listings.
John P.
Ordered 2nd day air , received it 5 days later , one switch is broken . Tried To call no answer, no response to 2 emails . We are an extremely busy restaurant and hence due to not receiving our replace part we were with out a fryer warmer for 6 days over the Thanksgiving weekend
Edward Malcolm C.
They are laying. They say that have something in stocks and I pay 2dn day shipping and now I have to wait to December since Nov 18
Robert
If I could give 0 stars I would. I ordered a part from here they sent me a o ring but not the water sensor then the guy tells me he will call me back after he speaks to the warehouse 2 days in a row. I paid $52 in shipping and inky received 1 out of 2 parts so I co tact through email and they tried telling me it is on national backorder and won't be available till the middle of November. I ordered from a different company and got it in less than a week. I demanded a refund still no response from these jokers. Customer service sucked they don't return calls. DONT ORDER FROM THIS PLACE YOU WILL GET SCREWED. SOMEONE NEEDS TO SHUT THIS PLACE DOWN FOR GOOD.
AMAZON P.
The part that came in was broken, I had to rebuy the ice machine part and paid for overnight because I own a motel and had to get the machine working right away because it was down for about a week. Order Thurs. 2nd part did not show up till Monday. And I still have to deal now with returning the 1st one and pay for shipping again to hopfully get my money back.
M
Falsely advertises that they have parts in stock. They don't answer phone calls. You are emailing back and forth to resolve the refund issue. They wasted my time!!!
