We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.
PartsFPS (partsfps.com) has 228 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Marcus C.
Paid extra shipping for overnight air but Didn’t receive until 2-3 days later then Ends up I Got wrong part When I messaged then I get no exchange and inadequate communication … No numbers to contact for support so guess I’ll be eating this purchase
Joe D.
I won't bore you with the details as it's very similar to most of the other negative reviews. In short, paid a steep overnight shipping fee and received item 4 days later, gave me the runaround until they stopped communication completely.
Patrick H.
I purchased an item from partsfps. I never received a confirmation email or any indication that the purchase was accepted. The part arrived fine. My office needed an invoice of the transaction. I have called and emailed several times. I spoke to a person on the phone who only says he will call back and that never happens. The emails were not responded to. Poor organization, poor customer service. I regret choosing to do business with this company.
Neil
I place an order on 2/24/23 receive order # and credit card was charged, here we are 3/3/23 seven days late no parts, no tracking number nothing they have two phone numbers listed but both phone numbers failed so I end up phone my credit card company to file an dispute. do not do business with this company as you can see many bad reviews, wish known about this before i place the order. will not be doing anymore business with this company.
Athanasios Z.
Worst Company. Waste of my money. They do not even respond to my emails. And when they did they were rude and disrespectful. Don’t waste your time and money please!
Stamatia Z.
THEY SHOULD BE SHUT DOWN If there was an option to not give a star, I wouldn't have given them 1 star. This company is a scam. I do not even think that this is a legitimate company. The first time that I ordered from Partsfps, I made a large purchase. Right away they send me an invoice and order receipt. After three days they send me a very simple, not professional email saying that some of the items that I purchased are not in stock and that I will need to wait 3-4 WEEKS to get them on stock. I replied and because I needed the items, I said that I will wait. Today, after making another purchase a week ago, I received my package with missing items. I immediately contact costumer service with questions and concerns about my package and without any explanation and any apologies or answers to my questions they send me a return label and I was said to return the items. Very rude, with non-respect towards me and my time. In all emails there is no name, no phone number and I do not even know who I am communicating with. This is ridiculous. I am ordering restaurant equipment from many companies, and I have NEVER experienced something like this before. Very disappointed and I will definitely not order from this company again.
Bharat S.
It’s very hard to get some one on the phone to address issues with shippment and orders were I got two items and missing some items with no idea when the parts are shipping.
Josh C.
the guy who answer the phone. really rude attitude. never use this company. they should be shut down
