We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.
PartsFPS (partsfps.com) has 228 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 104 reviews with 1 star · Clear filters
Ester T.
Is this a company or is it a joke? I don't quite understand. What a horror, what a waste of time. You ask them to send you a return email and the employee answers by phone saying that only the owner sends the emails. the owner does not exist! the owner does not respond! the owner does not react! ... look at the reviews before buying in partsfps
jose N.
Bad costumer service
DAZELL
Send the wrong part and have got the ok to send the wrong part back after contact them but I am going to send it back anyway for refund
Travis W.
I never received my package. I don't know if that is PartsFPS's fault or UPS, but I can't get a reply from the PartsFPS website after trying for a week. No help whatsoever. Lesson learned. Edit: Yes, my tracking information shows the package was delivered. If you read my ticket I opened with you, you'd have seen that. We get countless packages a day and the delivery man may have taken a blanket signature for the facility’s entire days worth of delivery. That's why I reached out to you. Geez.
Response from PartsFPSFeb 22, 2022
Hello, Your package shows delivered by UPS. Thanks
Alex C.
I ordered 7 imperial stove pilot assemblies and 7 single spark ignitors for a total of almost $300 and instead I received 1 LP conversion 3 burner kit for a heater that has a Value of about $35. I called customer support 3 times and was told that there was nothing they could do. I got ripped off for almost $300 and I am not happy. This is the worst company and website that I have ever done business with and will never do business with them again.
Response from PartsFPSFeb 17, 2022
Hello, Apologies for the issue. We will resolve this ASAP. Thanks
Roni
Avoid buying from these people. They list items in stock, then you don’t receive it, they don’t answer the phone, reply emails whenever they feel like it, if you order few items and one its not shipped, they will refund you price of item but not tax or prorated shipping that was paid already.
mike R.
scammers all the way, do not be deceived by this site!!! they will not contact you back via e-mail, the phone number does not work.
Paris
Really terrible company to deal with. I should have read the reviews before buying . Charged me shipping for item never sent me . Very dishonest. Don't make mistake I made . Buy somewhere else.
