Restaurant owner Y.
Terrible company don’t buy anything…
Terrible company don’t buy anything form them Customer service is a joke 2nd day air won’t come until a week later
Response from PartsFEMay 28, 2025
Hi, We sincerely apologies for the delay in delivery, we have shipped your order on time without any delay and you can see that in your tracking. But somehow this was lost while in transit this was a carrier mistake later this was delivered even we are surprised how was that happened. We understand your urgency in the part, we are extremely sorry for that we tried to do a free replacement but somehow there is no stock left in the warehouse. You are aware of all this issue happened with carrier and it's not fair that you are blaming us Even we did not expect something will happen with carrier in this manner. Resolution: Your credit is ready with us and will be initiated within two business day you can see a email confirmation after the initiation.