PartiqlarReviews of partiqlar.com

Response from PartiqlarMay 28, 2026

Hi Heather, We sincerely apologize for this incredibly frustrating experience. Waiting three weeks for an order is completely unacceptable, and we completely understand why you are so upset—especially after being told the available items would ship four days ago with still no tracking number in sight. While we unfortunately don't have the massive distribution network of Amazon to offer same-day delivery, taking a month to get your products to you is far below our standards. We completely failed you by not communicating the out-of-stock item immediately and by missing the mark on getting the rest of your order out the door as promised. You have every right to be disappointed. We want to step in and fix this for you right now. Please reach out directly to our management team at [email protected]. We will personally track down your package, get your available items shipped immediately, and ensure you are appropriately compensated for this massive delay. We are deeply sorry for keeping you waiting and appreciate you bringing this to our attention so we can make it right.

Response from PartiqlarMay 28, 2026

Hi Jason, Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you received excellent service and that Rodolfo took such great care of you. We will be sure to pass your kind words along to him—it will definitely make his day! We are also so excited for you to begin your NMN journey and explore new ways to support your health and longevity. We truly appreciate your support and can't wait to hear how it goes for you. Please let us know if you ever need anything else as you get started!

Response from PartiqlarMay 28, 2026

Hi Mary, We are incredibly sorry for this horrible experience. You generously gave us multiple chances, and we completely let you down. Having to wait a month and a half for an incomplete order, and now 15 days with absolutely no tracking on your latest order, is entirely unacceptable and far below the standard we strive to maintain. Furthermore, we are deeply disappointed to hear how your refund request was handled. When we fail to deliver an order in a timely manner, you should receive a prompt and full refund—not be subjected to a back-and-forth negotiation with incremental discounts. You absolutely should never have had to resort to a credit card dispute just to get your money back. We are addressing this specific interaction with our customer service team immediately to ensure this does not happen again. We completely understand why you have chosen to take your business elsewhere, but we want to ensure your account is fully settled and that this is made right. Please forward your communication thread directly to our management team at [email protected]. We want to personally oversee your case, confirm your full refund is processed, and get to the bottom of these severe shipping failures. We are so sorry for the stress and the runaround we put you through.

Response from PartiqlarMay 28, 2026

Hi Bruce, Thank you so much for the fantastic 5-star review! We are happy to hear that our team was able to get back to you quickly and provide the information you needed regarding our PartiQlar NMN being gluten-free. Providing prompt, clear, and helpful answers to our customers is always a top priority for us. We truly appreciate your support and your kind words. Please don't hesitate to reach out if you ever have any more questions or need further assistance!

Response from PartiqlarMay 28, 2026

Hi Cheryl, Your kind words truly brightened our day! We are so grateful for your stellar feedback and delighted to know that our team was able to assist you effectively and promptly. Providing dedicated, professional support to get things sorted out smoothly is exactly what we aim for. I will personally make sure to pass your special shoutout along to Kimberly—she will be over the moon to hear that her efforts made such a positive impact on your experience! Thanks for being such a valued customer. We are always right here for you whenever you need a hand!

Response from PartiqlarMay 28, 2026

Hi Travis, Wow, reading this absolutely made our week! Hearing that our pure NMN has had such a profoundly positive and life-changing impact on you and your wife over the past six months is exactly why we do what we do. We know firsthand how incredibly challenging and stressful launching a new business can be, and we are just honored that we could offer some grace and support when you needed it most. We truly consider our customers to be part of our extended family! Your eagerness to share your story and recommend us to others is the highest compliment we could ever receive, and it means the world to our entire team. We are wishing you both massive success with your new venture—please remember we are always right here in your corner!

Response from PartiqlarMay 28, 2026

Hi Pipoy, Thank you so much for the awesome 5-star review! We are thrilled to hear that our team was able to provide fast and helpful answers regarding your intake questions. We know firsthand how frustrating delivery hiccups can be, so we are especially glad that we could get everything sorted out for you smoothly and without any unnecessary runaround. We hate making our customers jump through hoops just as much as you hate jumping through them! We truly appreciate your support and are always right here if you need anything else on your wellness journey!

Response from PartiqlarMay 28, 2026

Hi Harriet, Thank you so much for the review! We are thrilled to hear that you are liking the product. We truly appreciate your support and hope to welcome you back again soon. Please let us know if you ever need anything!