PartiqlarReviews of partiqlar.com

Response from PartiqlarOct 12, 2026

Dear Ben, I am sincerely sorry for the frustration you've experienced trying to cancel your subscription. You are completely right that managing your account should be a straightforward process, and it is entirely understandable why not finding a direct cancellation link on our main website would feel restrictive and frustrating. We deeply appreciate you bringing this to our attention. I will be passing your valuable feedback directly to our web development team so we can work on making this process much more accessible and transparent for all our customers. We want to resolve this for you immediately so you do not have to jump through any more hoops. Please reach out to our support team directly so we can manually cancel your subscription right away and ensure your account is fully closed: Phone: +1 650 9107 936 Email: [email protected] Thank you again for your honest feedback, and we apologize once more for the hassle this has caused you.

Response from PartiqlarOct 12, 2026

Dear Sondra, I am deeply sorry to hear about the severe adverse reaction you experienced and your frustration regarding the refund amount. Your health is very important to us, and you absolutely did the right thing by discontinuing the product. For safety and quality control reasons, we are strictly unable to accept returns or issue refunds for opened bottles. When a discounted bundle is partially returned, the opened bottle you keep reverts to its standard retail price, which is why your refund balance was adjusted. We sincerely apologize if this pricing policy was not made completely clear to you during the return process. If you would like to discuss your experience or account details further, please reach out to us directly: Phone: +1 650 9107 936 Email: [email protected] Thank you for your feedback, and we wish you the best in your continued health.

Response from PartiqlarOct 12, 2026

Dear Nicole, I am incredibly sorry to read about the severe delay with your order and the lack of follow-up communication. It is completely understandable that you are super disappointed after waiting since August 25th for your delivery and not receiving a final update after your case was escalated to our fulfillment team on October 2nd. This is not the standard of service we strive to provide, and you deserve a prompt resolution. We want to fix this for you immediately. Please reach out to us directly so we can bypass the wait, locate your package with the carrier, expedite a replacement, or provide a full refund for your missing order. You can reach our support team directly at: Phone: +1 650 9107 936 Email: [email protected] We deeply apologize for dropping the ball on your shipment and hope you will give us the chance to make things right.

Response from PartiqlarOct 6, 2026

Dear Diana, I am so very sorry to read about your frustrating experience. First and foremost, our hearts go out to you regarding your breast cancer diagnosis and your ongoing treatments. You absolutely should not have to deal with any added stress or hassle while you are focusing on your health and recovery. It is completely unacceptable that our website's cancellation feature did not work for you as promised. We deeply apologize for the immense frustration this technical failure has caused you while you were simply trying to stop further payments from your bank account. Please let us take care of this for you immediately so you do not have to spend another moment worrying about it. If you contact our support team directly, we will manually terminate your subscription right away and ensure absolutely no future charges occur. You can reach us using our new direct support line: Phone: +1 650 9107 936 Email: [email protected] We will handle everything on our end. We are sending you our warmest thoughts and wishing you strength during your treatment.

Response from PartiqlarSep 21, 2026

Hi Christopher, Thank you for sharing your honest feedback in the review. I want to sincerely apologize for the immense frustration you experienced while trying to cancel your subscription. You are absolutely right—canceling a subscription should be a straightforward process, and it should never be this difficult. I am incredibly sorry that when you emailed our support team to cancel, you were repeatedly met with discount offers instead of having your clear request honored immediately. While we do offer discounts to see if we can better accommodate our customers, repeatedly pushing offers after you clearly declined them is entirely unacceptable. It is completely understandable why this back-and-forth made you feel we were being untrustworthy. I am glad you were finally able to process the cancellation using the specific link provided in one of your original emails. However, I will be sharing your review directly with our management team so we can evaluate this email thread and retrain our team to ensure direct cancellation requests are processed immediately without this unnecessary hassle. If you would like us to double-check your account to guarantee the subscription is fully closed and absolutely no further charges will occur, please reach out to us directly: Phone: +1 888 271 8790 Email: [email protected] Thank you for holding us accountable. We deeply apologize for the inconvenience and appreciate you bringing this to our attention.

Response from PartiqlarSep 7, 2026

Hi Evelyn, Thank you for bringing this to our attention. I am incredibly sorry for the frustration and disappointment you have experienced regarding your recent return. Our 60-day money-back guarantee is designed to give you peace of mind when trying our products. If you returned 5 unopened, sealed bottles to us within that window, you absolutely should have received a full refund for those returned items. It sounds like there may have been a processing error or a miscalculation on our end when your package was received and inspected at our facility. We completely understand why you are upset, and we want to make this right immediately. I would like to have our management team personally review your return tracking and account details to ensure the remainder of your eligible refund is processed without any further delay. Please reach out to us directly so we can pull up your order and get this fully resolved for you: Phone: +1 888 271 8790 Email: [email protected] Thank you for your patience, and we look forward to the opportunity to correct this mistake and restore your faith in our customer service.

Response from PartiqlarAug 27, 2026

Hi Dinah, Thank you for sharing your experience. First and foremost, I am deeply sorry to hear that you experienced heart palpitations. Your health and well-being are our absolute top priorities, and we always highly recommend discontinuing use and consulting with your physician if you experience any unexpected reactions to a new supplement. I also want to apologize for the frustration regarding our return policy. To clarify, because of strict health and safety protocols, we generally cannot accept returns or issue refunds for bottles that have already been opened. However, because you experienced an adverse health issue, we absolutely want to make an exception and issue a courtesy refund for your opened bottle. Since we do not have the full details of your order history visible here to see how many bottles you originally purchased, we would love for you to reach out to our management team directly. We will ensure your courtesy refund for the opened bottle is processed immediately and can easily assist you with returning any remaining unopened bottles you may still have. Please contact us directly so we can make this right for you without any further hassle: Phone: +1 888 271 8790 Email: [email protected] Thank you again for your feedback, and we look forward to resolving this for you swiftly.

Response from PartiqlarAug 4, 2026

Dear Grainne, I am incredibly sorry to read about the distress and frustration. It is completely understandable that you were shocked and upset to see an unexpected charge of over £50, especially when your intention was only to purchase a single bottle of NMN. We absolutely never want anyone to feel misled by our website. During checkout, both a one-time purchase and a subscription option (which offers a discount) are presented side-by-side. It appears the subscription was inadvertently selected during your purchase, but I deeply apologize that this was not clear to you and that it resulted in such a stressful experience. We completely understand why this felt misleading, and we are actively looking into ways to make this process more transparent for all of our customers. We want to resolve this for you immediately so you do not have to struggle to get your money back. Please reach out to our support team directly by calling +1 888 271 8790 or emailing [email protected]. When you contact us, we will ensure that your subscription is immediately and permanently canceled, and we will help you process a return for the unwanted bottle so you can receive a full refund. We are standing by to assist you and are fully committed to making this right!